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Product & services pricing
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brk
Verified
5/5

2006-03-31

"This guy is a pure diamond .Bought an Xbox ready done from him 3 yrs ago ,worked flawlessly until the Mod gave up and died recently.This bloke had time to strip it down and find out what exactly had gone wrong with it ,instead of just offering to buy it off me for £30 like some other so called chippers offered me , found out the problem ,then offered me a choice of remedies .Fixed and sent back to me with a large cheer from the kids .Best prices for consoles/spares etc and also a guarantee to go with all his work .If you need these products, you won't go wrong buying from this dealer.Another thing that sets this guy apart is he's also got time to help with any problems you have or just plain honest advice to get you sorted."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-03-31

"Premodded are a 1st class friendly site and the ordering process is very simple to use from start to finish.The goods arrived within 2 days in good order and as described. Communications with premmoded were excellent throughout the whole transaction. If you need any of the items that premmoded sell, then i would recommend them as the place to do buisness. Premmoded are highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with