"I've been buying parts for my 2010 FJ. I prefer OEM parts for a lot of things just to make sure they're right. The parts dept has had everything I have needed so far. Shipping has been quick! Even when I made a mistake it was quickly fixed. Steve Casias has been my contact point and has taken care of any issues I have had. (All self created btw...) Thanks for everything!"
"Always have the oem parts I'm looking for"
"The MAF Sensor fixed my check engine light, so I'm thrilled with my experience haha. Shipping took 2 days, sounds about right. "
"It took 24 hours+ to get a callback from a service representative and I had to call again to get that.
The man in parts helped me identify the part I needed and could use."
"Order on backlog. Was not told this when ordered online!
Drove 10 miles to pick up after ordering five days previously and not their!"
"Customer service was good and received proper Toyota made part and fit. Service center was clean and inviting and only issue was 15 minute wait time to just pick up already ordered and paid for parts."
"Excellent service from Jack in Parts Dept"
"Fast delivery easy to use website "
"I called to order a part and he referred me to your site where I could order it myself."
"Emailed ****@**** regarding shipping info and received a quick and helpful response by Steve Casias. Item was shipped out 2 days from order date. Appreciate the excellent customer service. "
"Once I contacted the service department they updated me through email. Product arrived undamaged and in perfect order. I really appreciate the notifcations!"
"I have a 2006 solara I thought getting a gas cap would take time This store actually had in stock Ordering online and picking up was about 15 dollars cheaper it went very smooth I'm currently on crutches the service crew made it so nice they brought the part to me"
"parts department was very helpful in determining if the grill I wanted to purchase was the correct one for my 2014 tundra"
"Ordered the product, came on time and fit perfectly. Thanks. "
"Easy ordering process and incredibly fast shipping! "