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Verified
5/5

2006-08-12

"I purchased a refurbished APC Back-UPS RS 1500 from Power Supersite. The price was quite reasonable and the shipping was not too expensive given the weight of the item. My order was shipped promptly and arrived quickly.

Overall, I was very satisfied with my purchase at Power Supersite. The only minor complaint I have is they didn't indicate that refurbished items only included the item with no accessories. Given the price, it was to be expected though. I just wish they had indicated that on their website.
"

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Verified
5/5

2004-01-10

"Item was delivered in a timely fashion, but there was no email confirmation of the order or a tracking number given when the item was shipped. I would deal with Power SuperSite again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-11

"I purchased a replacement battery for my APC UPC. They had the best price according to pricewatch, and everything else about the transaction was great. I ordered on Saturday at 7:45pm, and the item was delivered the following Wednesday. That's only 3 business days... and that was their FREE shipping option. I would definately buy from them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-09-10

"I found Power SuperSite through pricewatch with an awesome price on a 700va UPS. However shortly after my order I received an email from a customer support rep detailing the item was on backorder and if I wanted to change my order. The representative continued to give me status with each email. When service is this good I'd go back no matter the price. The price being so low was just a bonus!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A