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5/5

2019-06-11

Great and Quick Advice

"I had a situation where I needed some rapid advice on drivers with steppers on a special application. Dan provide quick and thorough advice that was given in a quick fashion. Thanks! "

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2/5

2018-03-23

High Prices for low quality parts

"I was referred to pololu by a colleague, so I had high hopes.
I purchased several items such as motors, wheels, power regulators and a small chassis kit.
Prices were high, so I expected the part would be good quality. Unfortunately they were not.
To keep details short, many parts were not to standard, and did not perform as advertised.
The quality was what I'd expect from cheap Chinese knockoffs, so you're better off buying from somewhere cheaper like amazon or aliexpress.
Customer Support was unhelpful and did not refund me or send replacements.
I am very disappointed, especially because their parts are so expensive.

Will not be buying from pololu again.
Anyone reading this I'd suggest purchasing robotics parts elsewhere!


"

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Verified
5/5

2012-06-28

"Ordered a solder stencil and it arrived damaged. Pretty sure it happened in shipping. I emailed them asking them how to proceed in getting a new stencil. They made a replacement stencil the same day and sent it Next Day Air. Awesome customer service and a great price."

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Verified
5/5

2007-05-23

"Sooo glad I took a risk and shopped here! great products, great prices, superfast shipping, good invoice, well packaged, everything you could hope for. Very professional, highly recommended."

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