"Placed and order for Halloween, paid extra for overnight shipping. Never received a shipping confirmation, I started sending emails no answer, finally they answered telling me the item had been delivered unfortunately I never received the package. So package was stolen? I have sent e mails every day since Nov 4 and they have responded maybe a handful of times however nothing has been resolved. DO NOT BUY FROM THIS STORE"
"After placing an order on their site during the labor day sale on September 4th, I have yet to receive an email about the processing of my order nor the shipping. It has been two weeks. I asked them when will my order shipped and they told me they are unsure because they have a lot of orders to fulfill and that I could cancel or wait. I told them to cancel my order on September 9th. Now a week goes by and after sending another email today they told me my order will ship soon and I cannot cancel it at this point?? Make it make sense and do not be an dishonest company and go back on your word. Now I do not even want this order if they ship it out, I believe they are an evil scamming company. I actually do NOT want them to ship this out, they have rubbed me the wrong way. "
"Ordered a pair of joggers. Pelted up after first wear and they won't exchange . Inferior quality and horrible guest services. "
"So I order ONE can of bath salts with a coupon, total comes to 0.00. Then I get this email showing:Quantity Item # Description Price
-------- ------------ ---------------------------------------- ----------
1 6748 PB SPA BATH SALTS $ 9.50
1 6748 PB SPA BATH SALTS $ 9.50
Merchandise Total: $ 19.00
Tax: $ .00
Shipping & Handling: $ .00
Discount: - $ 19.00
Total for Shipped Items: $ .00
Then I'm charged 4.00!!!
This company did some pretty shady dealing here. "
"I ordered one thing... somehow my order had 2 despite first confirmation only showing one. This also happened to at least 20 other people. They told me I could return both and get a refund (then reorder) or pay for both. Unfortunately, I need the item now so I don't have a choice"
"Did not honor coupons and canceled orders. Very disappointing. Would never deal with again."
"Playboy showed the item on their website, took the order and then the next day sends an email stating that: "The order was cancelled per your request." No such request was ever made by me nor anyone representing me. Not a good business practice, nor a good way to get repeat customers."