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5/5

2022-01-17

Great touch with owner's note in box

"Ordered a Garmin Forerunner from this store and got it two days later. Well packed, plus a nice note from the owner. Really nice touch. Would absolutely shop again."

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5/5

2021-12-15

Such fast delivery for golf watch

"Ordered a Garmin golf watch from PlayBetter on black friday - it was shipped that same day and somehow ended up to my house the next day (Saturday!). Very pleased!"

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1/5

2021-11-17

Absolute worst online store I have dealt with.

"I ordered a Garmin R10 in august and the company clearly doesn't care to actually do their job. They were paid for the unit three months ago and they are just now giving me the same delivery timeframe as if I didn't already pay them 3 months ago. Other sites have the order listed for delivery at the same time as mine. I repeatedly asked how many orders were ahead of mine when they allegedly shipped the orders from the week before mine over a month ago. They refused to respond and they think that just sending BS updates that specially say nothing help the situation. When people order stuff, don't hold their cash for 90 days with no freaking delivery. God, I wasted my time and if I had ordered from anyone else, I would already have it. "

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4/5

2021-03-31

Good Service

"I ordered a Watch on Monday and received on Wednesday. They answers quick for any query. Quality of watch is super and looks very stylish."


5/5

2020-12-12

First time order but not the last

"Simply a great shopping experience. Received product two days after the order and it was as advertised."

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5/5

2018-08-30

They know their stuff

"Had a question about a gift and the girl was patient with me and my dumb questions. But she didn't make me feel dumb and helped me find the perfect running watch for my son. Thank you"

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5/5

2017-11-30

Awesome gift bundle

"Searching for a fitness watch I found Playbetter. They had the watch I was looking for in a gift bundle option. Arrived two days later in a great gift box with lots of extra goodies - just perfect. Even included a hand written thank you note. Very happy"

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5/5

2017-11-29

Quick and easy

"Found what I needed and was able to use Amazon Pay to check out. As good as any online experience and my GPS arrived the next day. Thanks "

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5/5

2017-11-28

Experts that care

"THANK YOU! I needed help with a rangefinder that my son requested on his christmas list. The young man I spoke with was extremely helpful and more importantly patient with all my questions. Will be back to do more holiday shopping with them this year."

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1/5

2017-11-28

All Around bad experience.

"I checked the reviews here before buying from playbetter.com and wow was I mislead. First, they sent the product a couple days late. Second, when it arrived, it was the wrong version. I ordered the net return pro version as part of a package deal. They sent me the home version. Third, there are no return instructions with the product. Fourth, as I'm I trying to get this sorted out I learn they only take calls from 9a-5p M-F. What is this, a dentist office? Too bad they didn't restrict order taking to those same hours...I would have bought these items elsewhere for the same price and had them last week...the correct items.

I strongly urge you to avoid this online retailer.
"


5/5

2017-11-24

Excellent Customer Service

"Ordered the Garmin S20 for my husband's bday. Shortly after purchase a question arose. Chris at PlayBetter Store was able to resolve the issue immediately. I got personalized service and even their shipping label had a smiley face on it. Will absolutely use them again in the future."

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Verified
5/5

2016-08-25

Thanks again

"Got my purchase with free upgraded delivery in time for a golf trip. Made sure I was alerted every step of the way. Thanks for a great experience and great product."

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Verified
5/5

2016-04-09

Love my Skytrak launch monitor

"Worked with Playbetter staff to make sure I had the correct setup. They were patient with me and got me squared away. Even sent me some goodies I was not expecting. Will be back for more golf gadgets."

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Verified
5/5

2016-03-28

Perfect transaction - thank you!

"Ordered on Friday at 3pm and just got it on Monday. Packaged well and arrived with an extra surprise in the box. Thanks PlayBetter can't wait to take my new watch out for a spin today!"

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Verified
5/5

2015-11-20

"I ordered a Garmin Approach S4 from Playbetter.com . The price was good and the delivery was free via Fed Ex Priority.
It was sent and delivered to me in the UK from the USA within 3days all trackable, clever stuff. I had a slight issue ,which I informed them about. There weren't any problems with them, they simple sent out a replacement straightaway which arrived 2 days later. I am to return the 1st purchase at their expense.
I would willing use & recommend PlayBetter.com to others. Excellent after sales service.
Thank you. Regards Terry Dulieu
"

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