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Lsdmeasap
Verified
5/5

2007-08-09

"Great Site!!! Ordered on a Thursday, received order on Monday!

Great Prices on shipping, and also offers hard to find items, and out of stock(at all other places) or not made by manufacturer anymore.

Great Customer support as well, had some issues with my login and such, Solved in a jiffy!

Highly recommend for Items, Prices, and Shipping"

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mhz31
Verified
4/5

2006-10-06

"Looked way across the internet, found the cheapest price here. Ordered Saturday night, shipped Tuesday, received Friday. Product as expected, very happy with purchase."

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Overall quality of the company
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Is easy to do business with
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UTWarden
Verified
5/5

2006-06-08

"ordered the Gear grip LCD shield, ordered on Sat, recieved item on Wednesday. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Gremlin512
Verified
5/5

2006-05-01

"Ordered a Gear grip for my LCD. Found the cheapest price on this site. Ordered it in morning and found an email later on saying it has been shipped already that afternoon and will receive tracking # soon. Next day got the the tracking #. Will purchase again from plasmamods if they have what I need. Thumbs Up. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
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Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
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