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Product & services pricing
0.00/5
Chance of future purchase:
1.25/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2019-05-17

SAVE $10 OFF YOUR ORDER COUPON ARE935

"I highly recommend PipingRock. Fast delivery, good quality products and good pricing. This products Pipingrock is a life saver to me, it is one of the best products. I have used this product Pipingrock for many years. You can get a discount of up to $10 Off Your Order if you use the code ARE935 during checkout.

https://www.pipingrock.com/?rwcode=ARE935
"

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5/5

2019-04-01

Excellent Products & Service

"Good values, nice choice of products, excellent packing, quick shipping. I shop here often."


1/5

2019-05-07

SCAM

"I live in Sweden and my order from this company is stuck at Swedish customs only because Pipingrock don't provide a proper invoice with price information to calculate the VAT , no money back
why does not anybody shut this store?
"

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1/5

2019-04-27

TENGAN MUCHO CUIDADO

"TENGAN MUCHO CUIDADO. Esta cañon que puedas tener a través de internet una empresa-ESTAFA, que sea perfectamente legal y cometa fraudes impunemente en línea, sin que nadie haga nada.Después de dos meses de espera, nunca me llego mi pedido a Cancún, México....Desafortunadamente me pude percatar en comentarios que hay muchísimos clientes que han corrido con la misma suerte..."

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1/5

2019-04-24

How can this score 8.8 when there is 56.3% of people giving it a 1 star??

"ordered in december and although emailed several times still didn't get my vitamins and was told I amy be charged when the item was returned to them. Got an email today 24/04/2019 to say that they had now received my vitamins back at piping rock and to either ring them or fax them and i would get a refund with the postage deducted. I am in England and to try to sort this out by phone or fax would cost more than my order! Luckily I only spent £9.38 with them. Appalling customer services. Avoid at all costs."


1/5

2019-04-13

Purchased since 02/10/19 Item never arrive

"Purchased since 9 Feb 19.
Item never arrive, I was told it had been with customs so refused to refund. This is ridiculous, I paid $10 for shipping but didn't have any information or tracking number which required by customs for investigating lost parcels. Does this sound like a scam?
Buying on eBay is more reliable than them.
"

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5/5

2019-04-11

I have purchased some products that are not available in France. I have received the items quicker than expected. Thank you.

"Very satisfied with the purchase. Quick delivery. +++++"

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5/5

2019-03-22

Excellent

"I had a great experience and would shop again."


5/5

2019-04-01

Piping Rock Is Not a Scam Website

"Pipingrock appeared on the top search when I googled supplement online in Indonesia.

I purchased some of the supplements which are Black Cherry Extract, Sage, Licorice Root, Grapeseed-Greentea-PineBark, Black Walnut Hulls & Slippery Elm Bark for B Blood Type supplement needs.

All the products here are so cheap, and for once I was skeptical, thinking it is only a scam web. But I was still going on to pay with Credit Card. Until I found out. I used AirMail delivery option instead of DHL or FedEx and found out later, that Pipingrock wouldn't be able to provide the tracing code. The CS told me they already delivered out the package from US to Bali, Indonesia and I need to wait for 2 - 3 weeks for that.

Then I was starting to doubt and thinking, "How do I know 100% if they really deliver my order or not, if they can't provide the tracing code and so on".

I watched youtube and some other online reviews on internet about pipingrock and mostly are unsatisfied, most packages weren't delivered to the buyers. And it was said that best way to order Pipingrock is if you live in the US only.

After reading that review, it was really **** feeling and I emailed, I chatted the CS, they kept telling the same answer about my package has been delivered and I should wait for 2 - 3 weeks.

Then it came to last week, when I got a letter from Indonesia's custom in Bali, telling they keep my package and wanting me to provide them with some documents such as National tax number card, payment proof from my credit card, my order screenshot in Pipingrock web and also need to fill the custom form of drugs and food, to ensure the items I ordered from outside Indonesia are for personal use. Indonesia itself also has a regulation of $ 75 US import limit, and since my order is less than $ 75 US, the packages finally arrived today at my office after I paid additional $ 1,5 for the local delivery guy which is normal if You live in Indonesia and import something from outside Indonesia.

I opened the package, found all of my order except for Black Walnut Hulls, then I request a refund through CS and thay are currently doing the refund process within 7 - 10 business days.

My conclussion about those bad reviews of Pipingrock is, most of those bad reviews came from old people who don't know internet well or even understand the custom's regulatin of their own respective country. It took only 2 days for me to correspondence with custom people, provide them with all the documents needed until they released my package. But yes, the total delivery time is around 1 month, and that's acceptable.

I really advise all of you to read about custom regulations, which supplements can be imported and can not, or like in Indonesia's case, we have the limit of $ 75 US import value and can't import certain essential oil, or hemp/marijuana products. If you follow all the regulations and rules, I am sure the package will be arrived on your hand.

And I ensure you that this review is a pure and honest review, not a bot or paid reviewer. You can also find me on IG: morti.co or on Facebook: www.facebook.com/mortico to make sure, this review was written by real and authentic person.

Old people who don't know how to use internet or even able to understand their own respective country's custom regulation, shouldn't order Pipingrock, cause those losers only will tarnish Pipingrock's reputation with their own incapability of order stuffs online.
"

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1/5

2019-03-29

Extra charge!

"UK costumers PLEASE READ... I have been charged £12.13 custom charge! They give the impression that they are based in UK the add is VERY misleading! You end up paying twice!! Make sure you read the small print unlike me I didn't! DO NOT ORDER FROM THIS COMPANY!!!"

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1/5

2019-03-27

Stay away - scammer company!

"DO NOT BUY! STAY AWAY! The only reason i am giving a 1 star is because i nil options of less than this. I ordered some tablets for water alkalinity on 27/01. On 21/02 which is when it was advised i should have received the order they advised me to wait another months as it was held up in customs. On 28/03 i followed up and the same advice provided. They do not give a tracking number period (especially once it hits your country), they do not give you a refund if you never receive your order, they cannot actually confirm the order was shipped.
Trust me, save yourself the frustration and loss of money. Don't buy from these scammers!
"

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1/5

2019-03-25

Product Never Came.

"Product never came. Misleading emails. Inept customer service.

I am in Mazatlan and I ordered some Benadryl and vitamins from Piping Rock to be shipped to Mexico. They happily charged my credit card for 318.54 MXN for product and 191.31 MXN for shipping. With such a high shipping charge relative to the product I figured they knew what they were doing.

On February 5th I received a “Shipping Confirmation” email that explicitly said “SHIP DATE: 02/05/19”, “SHIPPED METHOD: Airmail”, and “Estimated Delivery in 1-3 weeks”. I assumed this means it was reasonable to expect delivery to me in 3 or less weeks.

On Feb 25th I still didn’t have the shipment, so since it is three weeks I email customer service. And they reply to me from Anil Bernard at Piping Rock is, get this, in Portuguese!!! I am in Mexico so I would expect English or Spanish but they email in Portuguese. So I translate the reply with Google, and it says “We always deliver the package within 1-3 weeks to the destination country. However, there may be a delay as it is delivered at the customs of the country. Unfortunately, we have no control over how long the customs will keep the package. As the order is being sent by DHL air mail, the mail does not provide external tracking details.”

So basically, their shipping email says I would get it in 1-3 weeks, and now they tell me they only meant it will get to my country in 1-3 weeks and that they have no way of tracking things. Not very helpful, and they say “good customer service is their highest priority”!

It is now March 25th (7 weeks after they took my money) and still no product, and Piping Rock has walked away from responsibility for anything.

It is very very bad that Piping Rock knowingly ships to foreign countries, knowing customs may be involved, without any process for tracking or alerting customers to issues during that part of the delivery.

Piping Rock – give me back my money!!!
"

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1/5

2019-03-25

Scam

"I order 3 months ago and it never arrived. They keep saying keep waiting but it won't come"

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1/5

2019-03-24

ITS a SCAM COMPANY!

"Ordered, never received the item probably because they deleted my house number from the package and now they state that if the delivery company loses your package they will not refund you anything, i call it plain robbery."

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5/5

2018-11-08

Excellent

"I Love Pipingrock they have everything all the supplements and organic oils etc. Love so much this place."