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Product & services pricing
3.34/5
Chance of future purchase:
3.34/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


1/5

2024-02-01

Not worth the price

"The pillows aren’t filled enough and my head sinks to my bed, all of the feathers in the pill just go to the side like the pillow is not full enough. Pillow has potential but for 100$ a pillow it’s not worth it."

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Rep reply posted 2024-02-05
A rep from Pillows.com, ChelseaPillows, has responded:

“Hi!

Thank you for leaving a review for us. Sorry to hear you don't love your new pillow. Please email Sleepbetter@pillows.com. You have a free shipping return with money back available to you. You also have three free shipping exchanges available to you. We would be happy to help you find a new pillow that would be more supportive.

Best,
Pillows.com ”


5/5

2024-01-27

The best pillows ever!

"We love our pillows so much!"

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5/5

2023-12-08

Excellent service and great products

"Customer service was prompt and efficient in answering my queries. Managed to order the pillows we’ve been wanting to get."

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5/5

2023-10-01

Easy Experience

"Product met expectations. Easy ordering experience with clear communication of status of order."

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5/5

2023-09-19

Best Pillows

"I had a fantastic night sleep when I first tried these pillows out. Shockingly enough, it was at a hotel. I looked at the tag and immediately purchased 3. Best purchase I've ever made. "

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5/5

2023-09-17

Hotel pillows

"I searched and searched for the perfect pillow and finally found them. I will never buy any other brand. Helps with my neck pain and I sleep better and longer."

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5/5

2023-09-10

Good experience

"Nicely packaged. Arrived in good condition. "

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5/5

2023-09-07

High quality sheets.

"With having osteoarthritis, I decided to try the anti-inflammatory copper infused sheets, and my wife and I absolutely love them. So soft and comfortable and actually works for my inflammation in my joints. I sleep longer than I have in a long time. I will definitely order more. "

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5/5

2023-07-22

Satisfied customer

"The products I'd bought were delivered in a reasonable amount of time and the products are amazingly comfortable, I love them."

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5/5

2023-07-20

Best Pillow Ever!

"Who knew the best pillow I ever slept on was at a hotel. I wanted to take the hotel pillow home but didn’t because I slept so well with that one pillow. Came home and immediately thought there has to be a site that sells that exact pillow. I ordered from this site hoping it was the same pillow that was at that hotel and I was not disappointed. I love my pillow, sleep so much better. I went back and bought another one. They are worth every dollar I spent. Thank goodness for this site. "

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5/5

2023-07-13

Sleep Like A Baby...

"My experience with Pillows.com was excellent.
The pillow came FAST and was exactly like the one I slept on in our Hilton Hotel.
Down Dreams Classic Firm, King
"

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5/5

2023-06-14

Best, Most Awesome Pillows!

"I found these pillows in our hotel, took a picture of the tag and ordered them once we returned home. Every night, I sleep like I’m on vacation!"

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5/5

2023-04-24

Great pillows

"Best pillows I've ever owned. Their like sleeping pills. Thank you so much for a great night's sleep to you and all that make these wonderful pillows!!"

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5/5

2023-03-30

Indulgence Pillow is the best!

"Love the indulgence pillow! I’ve had mine for 4 years and my almost 4 year old was asking for her own - so I bought one for her too! Now, my whole family wants one!!"

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5/5

2023-01-21

Great Customer Service

"I needed to exchange my original pillow and Customer Service was very professional."

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