"It took them three days to ship my order--it says orders are normally shipped between 12 and 24 business hours, whatever that means. I guess three days is 24 business hrs? That was satisfactory to me. I was fully expecting at least a week until delivery, as the product was going west coast to east coast via ground, according to their website. To my great and happy surprise, I had the package in my mailbox by Tuesday. I would definitely order from this site again. "
"I had a very good experience with this merchant. Although there was a mistake in their online catalog and I was sent the wrong item as a result, with little effort I received a full refund of the cost of the item including the shipping cost, and the cost of my shipping the item back to the company as well.
The service personnel were prompt and courteous and went out of their way to solve my problem. I would definitely shop with this merchant again."