"These are great disposable pens. They are smooth writing and comfortable to use."

"Contacted them twice regarding their products, and they never even bothered to get back, so stopped buying their products, and withdrew all orders for my schools, We now use another brand. Why deal with corporations who can't be bothered to support their customers, when you can use ones who do!"

"I ordered several refills for my Pentel EnerGel Liquid Gel pens direct from the manufacturer -- since these refills (especially in certain ink colors) are difficult to obtain from office-supply stores that sell the pens new. Pentel's price was reasonable; my on-line purchase got smoothly processed via PayPal; and I received the refills within a few days. My only complaint is the shipping and handling charge of $5.95, which seemed excessive given the small volume and weight of my order."