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Product & services pricing
2.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Verified
5/5

2016-04-05

Love me my Peapod! Haven't been to the supermarket in 5 years!

"I can't imagine why anyone would ever step foot in the supermarket if they worked outside the home or couldn't find the time. Okay you don't get the bargain basement deals. And you can't pick your own oranges. But think about this...For $6.95 someone walks up and down the aisles and gets your stuff. Bags it for you. Comes to your home. Brings it in. You can't put a price on that service! If I only could get him to put the stuff away, I'd pay 3x that!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-07

"Peapod's service has been tremendous. I don't have a car and live in the city, so shopping for groceries can be very difficult. Peapod's customer service is incredible. The reps know exactly what you're asking for and make the correct changes. The hold times are non-existent. The shipping couldn't be more reliable. They are an honest, efficient, and reliable company. I've cut down my trips to the grocery store by at least 75%. I will never quit using their service as long as they are in business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A