"Order placed 3/31. Emailed 4/13 saying it's been two weeks since order acknowledgement and no shipment, cancel my order. Immediately received an email shipment was dropped off 4/11 despite no change to order status. Will see if I ever receive the product. GO BUY FROM SOMEWHERE ELSE"
"Not really sure if this company is just scamming people. I placed an order for 4 normal light bulbs, something they likely have in stock. Received a confirmation of my order and then silence. It's been two weeks. I ended up going to Home Depot and just buying the bulbs instead and requesting a refund for my original order since it hasn't shipped yet and I've received no updates, no information about delays or anything. It either a guy in his mom's basement shipping one order during breaks from World of Warcraft or a scam. IDK. Seems like there are some positive reviews here, maybe bought? If you're the owner/manager of this company and you're reading this, you would really benefit from better communication/updates with your customers. "
"Fast shipping, order was in perfect condition. Contacted the seller with a question, and he got back to me very quickly! On Christmas nonetheless! Very happy with my experience. I highly recommend and will absolutely do business with them again!"
"YOU BELONG IN JAIL... How Dare you Steal Money"
"I ordered some oddly shaped florescent bulbs and got them at a great price. When they arrived, they were unfortunately damaged. I wrote to their support and someone got back to me within minutes. They shipped out a complete replacement for the order. Great customer experience!"
"I saved quite a bit of money using this company, it took about seven business days to arrive and given the savings I was willing to do that. Because of some of the reviews I did contact them during the wait and the response was immediate and communication was good. I can't say anything bad it was a good experience I would highly recommend actually"
"When ordering I got an email saying shipment would be 7-10 days. I waited 11 days nothing shipped. Reached out to vendor and response was the shipment of product just came that day. He shipped it out a day after they said they would. On top of that my order was for 14 adapters they sent 13 despite the bag in the box saying 14. The adapters are cheap enough I can go somewhere else but at the same time what a pain in the ****."
"I placed an order for months ago. I contacted the company this morning to inquire about the order that had not been shipped. A couple of hours later the order has been shipped. What a coincidence. I called twice I’ll need to receive their voicemail on the second ring again. So unprofessional. I am going to have my credit card company investigate this company, as well as my lawyer as soon as possible. I will never and would not advise anyone to purchase from this company. It’s very suspect!!!"
"I ordered 50 25w Satco lightbulbs and they arrived quickly and in perfect condition. I just placed another order. "
"Ordered 7 CFLs 10 days ago and they all arrived today, well packaged. I only needed 6 but bought an extra to get free shipping. Not bad considering it’s during COVID and the holidays!
Best price I could find online. Only giving 4 stars because they didn’t email me when the item shipped although they did reply to my email inquiry within a few hours. Overall good experience. I’d use them again. "
"Placed order 2 weeks ago and got email immediately that item would be shipped 7 -10 days and they would e-mail me. No item yet. Not shipped yet. No customer service available. WILL NOT RECOMMEND!!"
"About 11 days ago I ordered 10 track GU10 lamps and all came today. They were well packaged and look good.
No problems. I have yet to test them to see how they perform, but the price was excellent and so far, so good. "
"I ordered 4 bulbs and had to wait almost 3 weeks to get "delivery" to come and find out there were only 3 of the 4 bulbs that I ordered and paid for along with $6.95 shipping. I only needed 2 bulbs, but to justify the near $7 shipping, I ordered 4. When I told the company of only receiving 3 of the 4 bulbs, they issued me a refund for 1 of the bulbs. I said that this was not good enough especially after having to wait nearly 3 weeks for delivery. I said I needed them to either send me the bulb that I paid for or refund the bulb in addition to a portion of the shipping. If I were in this company's shoes in this situation with excessive delivery time to only find out that I shipped my customer 75% of their order, I would either send out the missing part of order with expedited delivery or refund the cost of the missing portion of the order along with the full shipping. Apparently, what Stuart Shaffer thought was appropriate was to refund $1 of the $6.95 shipping. Worst customer service experience in a long while considering the long wait for partial order and the perceived resolution of the problem! Never again will I order again from this company!"
"Good communication. Fast shipping. Good price. Will use again"
"Very frustrating experience with this company. 2 weeks after ordering I still don't have any update that the order is being handled. The "track your order" link I received is stuck at "order confirmed" i.e. they took my money but not much else has happened. I emailed to inquire and got a response (guess I have to give them credit for that) that the order "just arrived" and "is being shipped out" but a week later still nothing in my mailbox or any updates at that tracking link. Regret ever having given them my business. Do not recommend."