ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
4.42/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-04-20

Easy quick and cheap

"Very affordable prices and easy to order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-04-18

Got it ordered quickly.

"Easy to obtain an account. Had my drive 18254 reusable neb kit for my drive power neb ultra machine ref 18081, but not the filters. Thank you for having my reusable neb ultra product kit."


Verified
5/5

2024-04-12

easy to use!

"They have an excellent selection of equipment at really good prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-04-15
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-03-30

"I don't like when my rushed time is further taken up by requests for these reviews. "


Verified
4/5

2024-03-18

Rescued buy a portable Nebulizer

"My Insurance DME supplier dropped the ball repeatedly. I have traveling plans for next week. I can't wait for them to get their s**t together! I've ordered through "Shop Nebulizers" before. "


Rep reply posted 2024-03-27
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you so much for choosing Patient Room for your nebulizer needs! We're thrilled to hear that our portable nebulizer came to your rescue just in time for your upcoming travel plans. We're grateful for your continued support and look forward to serving you again in the future!”


Verified
5/5

2024-03-17

G3 Columns

"I was able to find what I needed within a few minutes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-03-27
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.


Verified
5/5

2024-03-11

Breathing

"My nebulizer is my best friend. I use it 2 to 3 times a day and it makes me feeling so much better. "


Rep reply posted 2024-03-14
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-03-05

Great

"Had G3 oxygen concentrator supplies at reasonable price.
Inogen no longer will service or provide products for their own machine G3
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-03-08
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-29

Great Website!

"Had the product I was looking for great communication and easily searchable!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-02
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-26

Great value

"Only had one in the house and your site had exactly what we needed.
Thank you for your service.
"


Rep reply posted 2024-02-27
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-02-24

Verdick is still out.

"Some supplies are only available in large quantity, Not a large selection of oxygen tubing and length. l ended up on this site because Amazon was out of the handheld nebulizer I use. This is only the second time ordering from this company. I did order a number of nasal cannulas to try because I'm having trouble with the ones I have. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-02-27
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
Keeping the catalog updated with the available options is very important.
If you are interested in any specific product, then do write to us at customercare@hpfy.com and we will surely get back to you with the availability information. We hope that you will continue to place your trust in us for all your health and wellness product needs."”


Verified
3/5

2024-02-08

"was offered a discount of 10% before ordering and did not receive it nor was there a place to put the discount in on check out page. very disappointing"


Verified
3/5

2024-01-27

gets the job done

"It was fine. I reorder once a year."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-02-23
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-01-23

Excllent

"easy to find product - there is multiple choices with great descriptions "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-02-23
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-14

Thank you for providing nebulizer products at a great price !

"I believe this is our first time order with you . Thank you for the ease of checkout without having an established account."


Rep reply posted 2024-01-16
A rep from Patient Room, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”