"I ordered a jacket from Patagonia and it took nearly 3 weeks to arrive. I have never seen a company this slow. Avoid them. Terrible customer service as well."

"Have always liked Patagonia and shopping online is really easy. They ship fast and their merchandise is of the best quality. On top of it all, they have the best guarantee and will repair or replace if your gear fails. Pretty cool."

"Patagonia's products are somewhat expensive but they stand behind them. I had some hiking boots that had the soles fall apart prematurely. I brought them to a store and got a gift card that I used for an online order that went smoothly."

"Ordered a bunch of shirts. They arrived pretty quickly. Patagonia has some good deals on their home website. Sign up for their emails and you won't be sorry."