"Orderd 2 lightweights parts from them, they sent me a confirmation of my order for parts and shipping ,took my money out of my account. Then three days latter send me an email they needed another $125.00 for shipping. Scammers. Avoid business with them. Check other reviews. "
"If I could check 1/2 star I would, and that is giving Partshark to much credit, I am warning you do not buy from Partshark! also they go by another name [Flat Out Motorsports]. I was purchasing a OEM exhaust muffler from them and mistakenly ordered a exhaust pipe , when I received the product and opened it, I realized the mistake I notified them to return and order the correct item, the customer service told me that they will send me a RMA # for the return by e-mail. I waited two days and nothing, so I called PARTSHARK, aka Flat Out Motorsports, and a male answered the phone I ask for the manager, the person said I am the manager. I explained to him what the situation was, and that I wanted to return the item, he chuckled and said we do not return OEM exhaust sorry I can't help you. I said your return policy states nothing about OEM exhaust , only fenders and decals. He said well that's just the way it is. I asked for the owner of the company, he said sorry but hes not here and he will agree with me. I said okay I will be back and hung up. I notified the BBB Better Business Bureau, They tried contacting them no response. So BBB referred me to the Attorney Gen. of Indiana, Very helpful in solving my issue. After a tennis match of contacting one another. Partshark ended up refunding me the full amount, this started in Nov 3rd 2017 and I just got refunded Feb 16th 2018. This company is very disorganized and the communication within the company it a struggle to do business with Partshark aka Flat Out Motorsports"
"Ordered 4 simple bolts 3 days ago. Provided my CC number. Was supposed to get an email with the order specifics. Still no email. Sent them two messages from their website. Nothing. Sent them an email from my service, waiting to see what happens. What a pain in the ****!"
"I ordered with Partshark twice. Both times my order was placed on "hold" requiring additional shipping costs. They get you to pay for the product and shipping at checkout, and then within a week they send an email stating that your order is on hold, requiring additional shipping fees. For my last order, they wanted another $120 for shipping!! They charged me $40 additional for my previous order and I gave them the benefit of the doubt when the manager fed me a line about their system issues and shipping fees being incorrect at checkout. I think this is now a scam and I'm reporting them to the Attorney General for dishonest, deceitful business practices. They charged my credit card and I called to cancel the order. We'll see how long this takes to get a refund. They've found no worst enemy."
"Their website states orders come from the manufacturer and ship in 3-5 days. After 9 business days I emailed them, no response. On day 10 I called and it took them 5 minutes to find my order.. Then miraculously they had the part and it would ship that day. Ordered 5/1, delivered 5/21. Part does not match the one on the bike although the part # matches the number on the schematic. We'll see how the return process goes."
"Scammers! Sent wrong part, then had to email the idiots only to be told they might be able to return it with a restocking fee! Never heard back from them again and they DO NOT answer phones! You are at mercy of hoping they answer email. Not worth any discount they provide because of all the hassles and lies!!! Jerks!"
"I ordered from Partshark.com the parts for my ATV. I saw that Partshark offered discounted shipping, but did see that my ATV fender was considered oversized. Upon checking with the cost to ship, it would be less expensive for me to buy the fender from my local dealer, but I purchased all of my other parts from Partshark. They were very helpful and shipped my order in 4 days. Everyone from my Kawsaki forum will hear about how well they took care of me. Great job people."
"I am very happy with Partshark because of the good service I received, the great price and quicker than promised shipping. I will definitely buy from them again."
"Do not shop here! As stated "PARTSHARK"! Placed a order this morning then found out they do not stock any of this so I call to have one of the items removed from the order and these thieves are charging me a 30% restocking fee on a item that they do not stock and have not received yet anyway."