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Verified
1/5

2008-10-11

"NEVER BUY FROM THESE PEOPLE. THEY ARE CROOKS !! STILL AVE NOT RECEIVED A MIXER I PAID FOR IN JUNE(4 months ago) THey strung me along for so long that I was unable to do a charge-back on my credit card. They kept the money and never sent any product. They don't answer the phone or return messages. There email doesn't even work. DON't BUY FROM THEM, TAKE MONEY ELSEWHERE !!"

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Verified
5/5

2008-01-09

"Excellent transaction. The price was excellent, so was the service. I received very personal service and received a brand new crown amplifier for much less than offered at any wholesale sellers. I'm recommending this store because of the very positive purchasing experience I had there. "

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Verified
4/5

2007-09-22

"I ordered Yamaha piano offered at best price on internet. I was concerned by negative feedback I found on Pricegrabber. However, I received the product in 3 days, in good factory package. I also got phone call from them confirming shipment. The address on their web site is wrong - which made me worry first - they explained that they just moved to a different location. The invoice lists "B&S Enterprise USA Inc, 715 Myrtle Ave Brooklyn, NY 11205 TEL ***-***-****", and their other name is "S&P Electronics". The low prices explain why they do not have a toll free number and extensive customer service, but they do return phone calls and I am satisfied with their service.
Advice: Bargaining on internet usually involves some risk, and I recommend calling the number listed on their site if you are hesitant before placing order.
"

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Verified
5/5

2007-01-31

"After much searching, they had the lowest price of anywhere, by quite a bit actually, I read the mixed reviews and decided to give it a shot. it took them forever to ship the item, I ordered on the 19th, they shipped the order on the 27th and it arrived today on the 31st. I got the item, brand new in the box with all of the paperwork and accessories. Im happy with the product. in conclusion I wouldn't reccomend ordering from park ave if you are in a hurry, but if you don't need your order quick, order from 'em and save some green. "

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Verified
1/5

2006-08-29

"ordered online and opted for the overnite shipping even thought it was 40 dollars, emailed asking about the order and recieved an email next day saying (in transit) and that is all. 6 days later after multiple emails i finally recieved my order which the product was in good condition and worked fine but had 2nd day air label on box(which i still have) i emailed asking about the shipping difference of 15 dollars and have recieved no reply at all. their phone support is terrible if they even answer the phone and email support is even worse, one line replies if you get a reply at all. i will not recommend them as the small savings of money i saved i spent on shipping which was not even done per their advertisement. "

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Verified
1/5

2006-08-12

"Stereo ordered on 4/14/05, but not received until 5/13/05. They did not include a sales receipt with my shipment. Even after numerous phone calls they did not send the sales receipt. Each time I was told they would send out the receipt that day, but they never did. I'll never buy anything from them again. "

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Verified
1/5

2006-08-03

"I've ordered the home theater and they sent me the used one (with missing parts). I had to return on my expence and they promised to send a replacement. Second times, exactly the same box(!) was delivered. I disputed the charges. As required by Visa, I returned the merchandise to the address they provided to me (and from which it was sent both times) but they claimed that they never received it and address is different from their billing address. so now they have it back (I'm 100% sure) and my card was charged for it."

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Delivering products on-time
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
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Verified
5/5

2006-07-21

"I was able to find what I needed cheaper here than anywhere else. The items were shipped to me in just 2 days even though I used normal shipping. Very Happy."

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Verified
5/5

2006-06-29

"Excellent service with sales and shipping as well as support follow-up."

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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Making decisions on their own
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Verified
5/5

2006-06-28

"placed a order for a yamaha rx-v659 on 6-23-06 and recieved it on 6-27-06. excellent service i will be a returning customer."

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Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Verified
5/5

2006-04-21

"very good, very curtious, very helpful. i called and left a message and they got right back to me. verry impressive!!!"

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being trustworthy
Resolving problems
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Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
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Customer service making decisions on their own
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Verified
5/5

2006-04-21

"great deal and fast shipping great deal and fast shipping great deal and fast shipping great deal and fast shipping great deal and fast shipping great deal and fast shipping great deal and fast shipping great deal and fast shipping great deal and fast shipping"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
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Speed of web site
Web site being easy to use

Verified
5/5

2006-04-14

"Very good prices and super fast shipping. purchaced another cd player for my dad right after I got the first one. Item was about about 100 dollars less expensive than other online stores. "

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
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Delivering products damage free
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Verified
5/5

2006-04-11

"I am very satisfied with my purchase, and appreciate the quick response to my order."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2006-04-10

"The customer service was exceptional! I recieved my order PROMPTLY! Their kindness was very much appreciated! They were very helpful and nice."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use