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Product & services pricing
3.75/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5
1/5

2024-04-29

Order cancelled for no reason

"After waiting a week for a dress to ship, I received an email stating my order was cancelled at my request. I emailed the company and they responded pretty fast, saying they would look into it. No update was received so I emailed again. They said it was a stock issue. OK, fair enough. The dress is still showing in stock days later so I emailed again. They responded saying they would let me know what was available and that the dress I picked out was on back order. Haven't heard a word since, and the dress is still showing in stock online. Do not recommend wasting your time with online orders through paparazzi kids"

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5/5

2018-03-29

In a pinch

"Amazing store was in a pinch from r a boys suit and one that would fit , order it online from paparazzi kids . The one Iordered wasn’t available so they contacted me and provided a substitute and shipped in time . Love this retailer ."

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Pricing of products and services
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2017-10-20

Took way too long!

"I ordered some clothes on oct1 we are now oct 20 and finally got a email saying my order has been sent after I called them on oct 17 not impressed can’t wait to receive my clothes that my son needed a week ago"