"I was looking for a specific toy for my daughter's birthday. Panik's did not have it in stock but located it for me and it arrived in time for her party. The customer service rep went above and beyond to make my experience wonderful. Bravo. I will be back."

"One of the best online shopping experiences I've ever had. Fast and friendly and knowledgeable."

"They refuse to communicate with me about refunding me $100 worth of merchandise. Accused me of refusing to pay customs charges when I didn't even receive shipping notification never mind notification that any charges were due.
Seriously, buyer beware. "

"Horrible service. Do not deal with these people. I bought an item and received it damaged. I contacted their CS and was asked to provide pics, which I did. Over two months and 6 emails later, NO RESPONSE. They have my money and they don't care. I have asked for an update, a refund and also threatened to go to the BBB and NO RESPONSE. Completely unprofessional, save your cash and spend it somewhere else."