"Agree with previous reviewer - buyer definitely beware! I bought an iPhone 4 case from them as it was much cheaper than through other sellers. I received it in a few weeks, and it was the old model of the case, not the current one. I contacted their customer service and they responded promptly saying they would send me out a new one. I never heard back from them again (despite sending multiple emails), they have no phone number, and I never received the correct case. I will never buy from them again."

"DON'T order from this company. Google PanicPot reviews. You will find an occasional good review (most mention how cheap the price was and how quickly it arrived), but if you have a problem (and many do), you WILL NOT GET YOUR MONEY BACK on your own. I purchased a Mophie Air from Panic Pot for my iPhone. They called me and said that they were having trouble processing their charge cards -- could I please pay through PayPal? So I did. Got the battery case and it did not work. Emailed them and got a delightful response from "Samantha: -- Oh we are so sorry! We will send you another one and check it first (duh!) to make sure it works. We will also send you a prepaid envelope to return it to Hong Kong." I was so happy, until nothing arrived after 15 days. After 5 more emails to "Samantha" at PanicPot, I realized that I was getting nowhere. So I registered a claim with PayPal. PanicPot responded with an arrogant email that the item had been shipped. So I asked for Tracking info. Nothing. Asked again. Nothing. Time to escalate to a dispute was running out. More emails through PayPal and through their "Customer Service" address. Nothing. So I escalated to a dispute. PayPal informed me that I must return the phone (at my expense), with a tracking number (cost me $20.00). So the battery phone case that was $10 cheaper than Mophie has cost me time and more money than if I had ordered through Mophie. I now understand why the credit company wouldn't accept the charge! I don't understand why PayPal does not cut them off. BUYER BEWARE. Your cheap purchase may cost you a lot more."

"Buyer beware.... If you order from Panic Pot, the only communication you have is through email and they are selective whether they want to answer you or not. If you get an item that is defective from them, which is what happened to me, they will require you to send the defective item back to them and they send you an envelope to send it back, but you are stuck with the shipping to Hong Kong. They promised they would reinburse the charge for sending the item back, but they refuse to acknowledge my email and refused to credit me back the shipping cost of over 6 dollars, so beware that if you receive something from them and it's broken, you need to add back the shipping cost to get it back to them and they will lie to you that they will credit back the cost My advise.... don't send back the defective item."

"They are based in Hong Kong, so for many the shipping will take a bit longer.

But when I mistakenly thought they were behind in the shipping, they were very fast, in resolving the issue.

there prices are great, they shipped the item quickly (on there end). I would definitely buy through them in the future."

"I had a very pleasurable experience ordering through panic pot. The item that I purchased was less than a 1/3rd of the competitor prices and it was not a knock-off but the original! I do have to add though that the product did not come in its original case but an alternative from a similar product (I'm sure the seller did that and hoped I wouldn't notice), so if it would have been a gift for someone, I would not recommend getting it. If it's for personal use, however, this is the place to go!"

"Panic Pot offered the best price for the iPhone accessory purchased. Shipping comes directly from their Hong Kong warehouse so the standard 7-14 days shipping applies. Email correspondence is a little on the slower side but all inquiries were answered in a professional manner. Overall PanicPot is an excellent vendor to purchase accessories from, offering cheap prices. I will continue to do with business with PanicPot.

- Satisfied Southern California Customer"