"Very friendly employees... good prices.."
"The experience at the Lake Jackson store was very good. Then, I went to the store in Angleton to buy additional items. The clerk was rude so I did not buy anything."
"Not many sizes for mens (pants)"
"Even though the Lake Jackson, Texas store in the mall is closing I would like for them to be able to accept coupons. But they have some good clearance."
"The store was clean and well organize. The worker was friendly and very helpful."
"The store in the mall in Lake Jackson, Tx is going out of business and that is not good. I feel there should have been something to correct this business and keep the store open. The employees are friendly."
"its always great, just wish this store was not closing"
"Pleasant. Nice customer response."
"I was on women retreat that weekend and we were shopping and I needed some under garment so my first lady Mrs Ballard and her told me about the jewelry how nice it is necklace and earrings, jacket"
"This store is closing in January. I like to pop in and see what merchandise is in the store and the prices."
"I have no idea what stage is"
"Associates at check out very friendly, store kind of a mess, but expected with it closing, easy to use dressing room"
"Will not shop at this particular store again nor would I recommend it. Floor was beyond filthy with stains plus litter every where."
"The sales associate indicated that the 20% off for senior citizens on the Tuesday that I shopped was not offered that day because of the other discounts. However, when my items were rung up, she stated that the items were not on sale. When I pointed out the signs indicating 40% off, she stated that the items I had (toys) were not included. Her general demeanor was that of someone who was bothered by my presence in the store and the questions I was asking. In addition, she acted annoyed when my debit purchase did not register initially, and said you did it wrong. Overall, she was unhelpful and annoyed with the customer."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I had an amazimg visit. There are not enough words to say how amazing Cassandra was. I wish everyone could be just a little how she was with us and I'm sure all of her customers. I haven't had that kind of service in I don't know how long. Thanks for everything. So very kind."
A rep from Palais Royal, Lake Jackso, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”