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Product & services pricing
4.63/5
Chance of future purchase:
4.84/5
Shipping & packaging:
4.47/5
Customer service:
4.50/5
Return/Replacement policy:
4.38/5

Verified
4/5

2022-07-08

Very prudent!

"I got my paint in, and although I don't think it was an EXACT match. It was close enough... After all the vehicle is 8 yrs old.
I DO wish I had thought about reducer/thinner... I ended up purchasng some reducer locally because I needed it immediately.. But very happy with overall project/experience from supplier!!!
"

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Verified
5/5

2022-07-07

Excellent Service and products

"Paint match was perfect for my Cadillac and very close for my 1982 VW Vanagon camper. Rust stabilizer, primer, and clear coat are of high quality and instruction was clear and complete. The preparation and shipping time was faster than what I expected. I was impressed with the addition of mixing balls in each small vial of paint and primer as well as a brush applicator for each."

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Verified
5/5

2022-07-04

Everything worked as it should

"I was a little confused on how to use the website but in the end. I got what I wanted and even though my truck paint was really old, the paint matched perfectly "

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Verified
5/5

2022-07-02

Perfect match for the scratch

"Paintscratch matched my 1966 Ford Fairlane paint exactly "

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Verified
5/5

2022-07-02

Perfect match for my 2019 Newmar NewAire

"See title - worked as advertised. "

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Verified
5/5

2022-07-02

Absolutely a perfect match !!

"My 2004 Lexus SC 430 is White Gold Crystal. This is a beautiful color but, it is a tintcoat and after 2 years Lexus discontinued it because it was difficult to match when repairs were required. Well, your product was truly spot on ! I highly recommend PaintScratch for all your paint repair needs! Pete from S.C. "

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Verified
5/5

2022-07-02

Great Quality

"Perfect color match and excellent quality and fast shipping, what more could you ask for. "


Verified
5/5

2022-07-02

This company is the best.

"No cracks, great match on paint and fast dispatch. I could not be happier "

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1/5

2019-11-16

Quality control is a serious problem

"A paint match failure rate of 40% shows their quality control is exceptionally bad. Over the prior three years I have purchased touch-up paint for five vehicles, three worked out but two were unacceptable. When you spend hours in surface preparation, sanding, primer, color coat and finally clear coat you expect a generally positive result. My experience with PAINT SCRATCH automotive touch up paint products is a 40% failure rate. Missing the color match by 5 - 10 shades is totally unacceptable to anyone.

When you get in touch with PAINT SCRATCH employees their resolution is to send you a new can of the same color coat. Are you kidding? With a 40% failure rate why would I trust their ability to do it correctly a second time, pulling another can off the shelf made at the same time or with the same method as before? I just can't trust them to give me the correct color and shade they advertise to sell.

Seriously! Currently I see of 35 different reviews 29 individuals gave them one star, that's 83% of their customers' think they stink!
"

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1/5

2019-10-08

THEIVES they are THEIVES!

"I didn't actually bought something from them, but I did fill up the checkout info and had a change of heart when I remembered to check resellersrating.com first and saw how horrible they are. But still, I went far enough for them to try and use my credit card info to buy gifts cards. I was lucky my bank blocked the transactions. I am absolutely positive that they are responsible, since it's the only store were I used my CC directly. I usually pay with PayPal or Amazon except this one time... Be advised, dont trust them."

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1/5

2019-05-18

Absolute thieves. STAY AWAY!!!

"THESE THIEVES BASICALLY WILL SEND YOU CRAP MISMATCHED PAINT FOR A 300% PROFIT. THEY ARE TOTALLY SCREWING PEOPLE OVER WITH THEIR LACK OF KNOWLEDGE ABOUT PAINT. THESE INBREDS MAKE MAACO LOOK GOOD. DO NOT BELIEVE THAT THEY WILL "WORK" WITH YOU. PAINT CODES ARE USELESS WITH THESE IDIOTS. THEIR ENTIRE WEBSITE LOOKS GREAT, BUT IT'S ONLY THERE TO STEAL YOUR MONEY. THIS WAS SUPPOSED TO BE BLACK, NOT GRAY! JERKS.
"

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1/5

2019-05-10

They over charged me

"Got the paint but was chargred to much on my credit card. Called them three time left a message but they do not seem to return calls"

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1/5

2018-11-20

Bad product, pen dried in no time

"Tried to return, they didn't accept. "


1/5

2018-08-20

Bad product

"Ordered the paint pen kit. The paint was delivered within one week, packaging was alright. The pens, rubbing compound and thinner looked alright at a first glance but ...
It is impossible to use the pens accordingly, they are way too thick and too giving too much paint to use on small scratches. Color didn’t really match either - the showed the right color code for my car though.
In the end I used a spray paint from a different company. I can’t recommend at all - waste of money.
"


1/5

2018-06-22

Horrible customer service

"Don't bother, they use standard PPG paint you can get anywhere for way less. Blame damage and delays on UPS. Took 2 weeks and arrived damaged."

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