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Product & services pricing
1.25/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.25/5
Customer service:
1.25/5
Return/Replacement policy:
1.25/5


2/5

2023-12-03

The company doesn't response me..looks like because i am from Israel..because me jewish..this fact very very bad

"The company doesn't response me..looks like because i am from Israel..because me jewish..this fact very very bad "

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1/5

2023-05-06

Zero fulfillment

"Have had a barbell on order for 28 weeks now. It was supposed to be a custom made item with 14 week lead time. Called a couple times last month and they said that I should get it soon. Emailed last week to request a refund with zero response. Ability to fulfil orders: none. Customer service: less than worthless. "

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1/5

2023-03-18

Terrible

"The jewelery I ordered was wrong (way too long and the threading did not align)
Customer service is slow to respond and ask for unnecessary information
They lied about the product being out of stock
Gave me a store credit for the one item that was wrong when I ordered two matching
Store credit did not cover the entire cost of the replacement item nor shipping
Doing business with PP was very painful with absolutely zero pleasure
Do not recommend
"

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5/5

2022-11-09

Tattoo supply

"Awesome place to get your tattoo supply needs!!!"

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1/5

2020-08-06

Never fully received order

"My order was sent in two separate packages. The first one had no indication they would send a second one, and came 2 weeks late, the second package has yet to arrive, having been another 2 weeks. Worst customer service aside from Hulu, still haven't gotten a response on my emails, aside from one saying tough luck and to use "ILUVPP" for 18% off next time. Please use my discount code Lord knows I won't "

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1/5

2020-07-27

Ok selection terrible customer service and company

"Critical: Professionalism, Punctuality
I ordered off of here for a graduation present to my girlfriends sister but never received any of the ink I actually ordered but did get their free bottle of black included because I had purchased so much. I tried contacting them only for them to tell me, that they were all out of those colors after I had gotten confirmation that they had "shipped" to me so that's pretty shady. Then when I requested a refund they said we can do that or give you store credit. I told them I wanted a full refund and then they ghosted me. I'd give zero stars if I could, what a total BS company. Like Morty says in Rick and Morty "Get your **** together"

"

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5/5

2020-07-24

Awesome easy to use

"Bought some custom PA piercing easy to understand very user friendly "

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3/5

2020-07-24

Shaky First Experience

"So I was looking for tattoo equipment but I was trying to find a place that was reasonably priced with a legit website. Fun fact, most tattoo supply websites have bad webpages which makes them seem shady. Not this one though, right away I’m feeling confident that this a site where I can find what I’m looking for. I find what I’m looking for, I’m checking out of my cart and I select what I think is a delivery day for the early portion of the following week. The supplies I need super aren't critical so I think “ok, I can wait”. Turns out that’s when the package ships so I have to wait a whole ‘nother week for my supplies. I would love to give this site a 5 out of 5, but this experience really put a sour taste in my mouth initially. After some time to reflect I think I will totally be using the site again because it’s possible I made a mistake and the pricing on this site is just that much more fair than half the tattoo supply websites out there. Don’t get me wrong though, if the package takes 2 weeks to get to me again, I’ll be peacin’ out. Lates! "

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5/5

2020-07-23

GREAT PRODUCT CHOICE

"With painful pleasures, they have everything I’m looking for. Also the order always arrives on time. I have been pleased with everything I’ve ordered from them and will continue to order from them again in the future. Great job guys. Keep on truckin"

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5/5

2020-07-23

Awesome company for all my needs.

"All the equipment and supplies I've bought from them have been received in a timely manner and are to of the line products. Not the garbage Amazon tries to sell. Painful pleasures is a pleasure to do business with."

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5/5

2020-07-23

Great piercing supplies.

"I have placed orders from painful pleasures several times. They have quality products that are fairly priced and shipping is good. "

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5/5

2020-07-23

Great Customer Service

"I work for an oral surgeon. We used to order our gloves from a medical supply distributor. Painful pleasures quality and prices far surpass that of any place we have ordered gloves from! I also found a few other things that I like to order from them as well! I also love that they are fairly local so the shipping costs were reduced!"

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5/5

2020-07-23

Great quality at great prices!

"Great quality at great prices!"

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5/5

2020-07-23

Top notch

"Everything came as expected, within 2 days thanks "

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5/5

2020-07-23

This place supplies the best, for great prices!

"Everyone will tell you to never pierce yourself, get it done professionally, everything under the bus. And I do understand that most people who do it themselves are younger and have no idea the harm they are doing to themselves. But for those of us who do a ton of research on proper sanitation/sterilization and proper piercing methods, we gotta start somewhere, why not our own bodies? This website gives me the materials I need to get better and better at piercing, with all the tools I will need as well as correct piercing needles, it's wonderful and I'm glad I have the option through PainfulPleasures. They ship quickly after you place an order, I will always reccomend them to anyone looking to get into piercing as a career."

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