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Verified
5/5

2012-01-17

"My first purchase were special-order towels, which was the lowest price among the other online sites I searched. The customer service rep called me to confirm the order, and upgraded my shipping to next day for free when I mentioned it was for a large party and I was concerned 2-3 days was cutting it close.

Since then I've ordered twice from them for Christmas and New Years Eve parties, and received great prices, on-time or earlier delivery, and excellent customer service.

I have recommended Pactogo.com to my friends and would definitely buy from again.
"

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Verified
5/5

2011-11-06

"Very pleasant experience with this supplier. We were looking for a pan that was impossible to find anywhere we looked. My manager must've called at least a dozen places. Most had discontinued or had to specially order them. Pactogo.com several in stock and got them to our restaurant within 3 days. The gentleman on the phone was extremely helpful, taking his time to answer all of my questions. Our pans arrived in pristine condition, we were even supplied with a coupon for the next order. 6 Huge stars!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges