ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


4/5

2022-06-10

Supplies I Cannot Find Anywhere Else

"I can usually find things like non-skid tape and the best adjustable steps here. Items are always shipped so I receive them promptly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

3/5

2021-11-15

Shipped wrong part

"Overall, my experience was okay. But they shipped a different part than what I ordered and have not responded in a couple of business days. The part they shipped was inexpensive so it isn't worth shipping it back, but getting no response is not encouraging me to use this company again. Other things are ordered were fine, so I give them a 3 star rating."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-08-16

Great Service

"From start to receiving my order, PPL has been Great. Hopefully I can install my water heater this weekend, Thanks for Your Fast Service!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2021-05-12

shipping should be free for the price you charged for the small package

"Shipping should be free for the price you charged for the small package.
you are $25.00 more than the competition?
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2021-05-02

They couldn’t even call me back about a broken part!

"I bought a air conditioner and controller unit from them and the plastic cover came with broken clips they wanted me to take apart the whole thing put my business on hold for a plastic clip! They would only replace the whole unit not just the plastic cover! To make matters worse they couldn’t even call me back after telling me they would contact the vendor! I’m not happy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2021-04-08

Purchase was easy, getting help after the purchase not so much

"Recently purchased a RV motion light - PPL was awesome with their fast shipping. However the package was missing a bulb, I tried reaching out to PPl on 2 different oceans ions with no luck getting any one to call or email me back. I did end up calling the manufacturer about the light and they are sending me the missing light. I would of been completely satisfied if PPL came back and said that I would of had to reach out to the manufacturer about the missing bulb, however no one reached out...... This was my first and last purchase from PPL - "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-04-04

good price and on time

"price was good, payed alittle extra for 3 day shipping, worth it for a furnace motor when nights are in the 30s. I called to confirm availability, in stock at another warehouse. Lady was very nice on the phone and double checked to make sure with the other ware house. great service. installed and working well as of now, only ben a few days. motor was identical to the one i pulled out. all good as of now. I do thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-01

Great price

"Ordering was very easy. Shipped quickly and arrived in great condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-03-17

Perfect

"PPL had a hard to find item in stock and for a lower price than many other places. The item shipped very quickly and was received in perfect condition. I would highly recommend PPL to anyone who wants fast service at a great price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-03-16

Excellent and helpful

"We ordered a refrigerator for the living quarters in our horse trailer. I had a question before making the purchase. The sells lady was very informed and even double checked her answer. The delivery was prompt and it came from Texas to Missouri in a couple of days. Now just have to get the trailer to our install guy and we will be all set. Will definitely use you guys if parts are needed in the future. Thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-03-06

Ordered tankless W/H

"Ordered a tankless W/H for our travel trailer.
Price was lower than any of the other stores at the time. Online purchase and payment options were simple to navigate. Was provided a tracking ID and W/H was delivered in a timely manner. Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

2/5

2020-05-04

No Response to multiple emails

"If anything goes wrong with your order, forget about customer service, they just don't care. Sent multiple emails about damaged package with NO response. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2020-01-07

don't leave your rv with them

"I left my motorhome at the lot in Houston for 4 months on consignment. They gave me a $300.detail, complementary. Upon viewing the pictures of my coach on their website, the streaking from a very poor detailing job was so obvious, I couldn't imagine anyone wanting to buy my camper. I spoke to a salesperson about it, but the picture stayed up on the website. After 4 months of no reasonable offer on my camper, I drove the 4 hours to Houston to pick it up to discover just how bad the exterior condition was. Also there were numerous new scratches and scraps to the paint particularly around the spare tire cover. It looks like someone took a crowbar to the bolt trying to get it off. The door to an exterior hatch was broken, as well as the screen door cover and the housing to a seat belt. Beware of leaving your camper with them unless perhaps you are close by and can go check on it. Still, You have no recourse as you sign a liability waiver. "


5/5

2019-08-18

shroud

"ordered a shroud for my rv (1996) AC. was a perfect fit every thing was there and shipped fast. thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-08-08

Getting Close To Contacting the AG

"I've purchased from PPL before and never an issue. However, these clowns withdrew nearly $1450 of my money and have not sent the high-dollar ordered parts. Coming up on one month now. Part number has now changed since ordering (although the part is still the same) and they jacked the price (four pieces) by several hundred dollars. Emails/messages go unanswered, all the while I'm out $1450 and I still don't have the parts I ordered. Send the damn parts or, at a minimum respond, to emails!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process