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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-06-06

"I ordered an AKASA Silver Mountain 2 heatsink on Tuesday at 3 PM EST and PHAM computer shipped it just four hours later!!! Thanks PHAM computer, the heatsink works great!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-05-22

"I have purchased from this store three more times since my last post at RR. Great price and excellent shipping all three times without any problems. Highly recommended"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-05-07

"Pham was the only US site to carry the very nice Avance Tech cases (super sleek and tool free), of which I needed to buy one to make my Mom a replacement PC for her old PC that died (yeah, yeah, I'm a good son). The cases were at a good price, and the shipping was only $4, which is great. The only problem was, the case I wanted was out of stock. I contacted Pham, and they worked with me to get me the case in time for Mother's Day -- including giving me an upgraded shipping method for the same price. They were very knowledgeable about their products, and very responsive by email and by phone. I wish there was more I could do for them than just this review -- these are good people! Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-03-17

"Excellent company!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process