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1/5

2018-07-19

Defective parts and won't honor warranty

"I purchased a desk top PC from United PC Tek with a 90 warranty. Within 6 weeks the hard drive failed. They would not honor their advertised warranty. I had to pay $128 out of pocket to replace the disk and restore the data for my business."

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Verified
5/5

2011-01-22

"Great company, After my battery died, after 4 months, and was outside of its warranty the company offered me a new one at their cost price! Definitely would do business with them again."

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Verified
1/5

2010-02-23

"This is a lousy company to deal with they sent me something I dodn't order in place of the item I actually ordered and it didn't work. Below is a transcript of one of the emails that I sent to them and they never sent a reply. I got ripped off by thes place.



"I received the power supply you sent me, but it was not the one that I ordered. It was a substitute item and the 3 cables that should supply power to the hard drive, the DVD/CD drive and the CD burner are not long enough no matter how I try to connect them. I can only get them plugged in to 2 of these.

This power supply is not a good sub for the POWMAX LP6100A that I ordered and that was in my computer. It does not have long enough power cables.

Please credit my Visa for the $30.80 and send the appropriate shipping labels for prepaid PICKUP AND RETURN SHIPPING for this item. Otherwise I will have to dispute this charge with the credit card company.

Feel free to call me at the number below.



Thanks, have a good day.
John B. Kobberstad
6054 Wildrose Lane
Burtchville Township. MI 48059
***-***-****


---------[ Received Mail Content ]----------

Subject : order pctekonline-61146 from PCTek Online

Date : Thu, 3 Jul 2008 12:09:07 -0700 (PDT)

From : "PCTek Online" (through Yahoo! Store Order System)

To : "John B. Kobberstad"



Thank you again for your order from Pctekonline





The following items have been shipped to:



John B. Kobberstad

6054 Wildrose Lane

Burtchville Twsp MI 48059 US United States

***-***-****



using UPS Ground Residential



The shipper's tracking number is 1Z3V3E660352080865



You can always find out the current status of your order by going to

https://order.store.yahoo.net/OS/stat?pctekonline+61146+c3bcc70d71fb7ccc8dbb



Name Code Qty Each Options

--------------------------------------------------------------

POWMAX LP6100A Micro ATX LP-6100A 1 21.00

230Watts Switching Power

Supply (Pentium 4 & SATA

Ready)

(Shipped)

UPS Tracking Number:

1Z3V3E660352080865

Subtotal 21.00

Shipping 9.80

Tax 0.00

Total 30.80



This completes your order. Thank you for shopping with us."

"

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