"Pcretro wasn't the worst online shopping experience I've had but I've certainly had better. Before I ever ordered I asked several questions via e-mail and one question concerning the video card was answered incorrectly. The order process was slow (7 days from payment to shipment) and I had to call the company to find out my order status and to get the tracking number. The hardware I received was a mix of various brands but that's to be expected from a reseller like this. The only thing that really bugged me was the keyboard. The keys were worn out and the keyboard was dirty (it looked like dried mucus was stuck to several keys).

The bottom line, this company had some pretty good deals. Just remember you're getting what you pay for when you buy a used computer system."