"Battery does not match my laptop. I tried to start the return on your website, but it is not working. Emailed customer service, but no reply after 10 days."

"We purchased a high end tv mount, didn’t use it, followed their return policy to the letter. They continue to drag their feet with excuse after excuse. I would never buy from this site again. "

"I ordered a PDU and the whole experience was quick and easy. Now I can get to finishing this project without any worries."

"I need to return some items and they have been terrible about getting back to me. The fact that the item needs to be returned is not the issue...it simply is not the right item for me. But they really have been poor in returning my efforts to reach out."

"Price was good, and delivery was fast. "

"Speedy delivery and great customer service!"

"I think PC nation because it was suggested by a colleague and I was not let down. I will continue to use PC nation for all of my needs because they are accessible and easy to communicate with"

"My experience with pc nation was horrible...The ordering process was easy and product arrived accordingly...However the return policy is another story...Please Please Please examine their return policy you don't want to end up like me...I bought a printer feeder..never open the box or anything..not only did they want you to get an approval for shipping it back but you have to pay for the return which cost anywhere from 77 dollars to 96 dollars plus a restocking fee of 20 to 30 percent which comes to another 25 dollars ...The procduct i bought only cost 119 dollars so do the math..it was not worth it to send it back. I asked if i could use their account for shipping i was told NO...So now i am stuck with a brand new feeder with nothing to operate it with...I will NEVER EVER BUY from them again..The customer service was horrible from Grant after that i spoke with Freddie (let me check into for you but nothing happend)..He ask you to send him an email then states he will call you back... when you question him about the return he starts yelling at you. It took more than 7 days to get a response Rashad and ashanti it seems are the only people that actually know what is going on at the company to get service and something actually done.. "

"Great Product, as advertised."

"I picked PCNation for the purchase of my server a/c unit due to them having the best price anywhere. Add to that I got a personal phone call thanking me for my order and offering direct support. Can't ask for a better experience."

"Good luck ordering from PCNation. If you don't have to deal with shipping shortages, damaged product, or other issues related to your order, you might have good luck.

I had problems, easily fixable? Doesn't seem like it. NOPE, shipping a missing part of my order seems to be problemmatic. I'm now looking at 15 days from order date to resolution of a missing DIMM, one that is in stock.

No response from email to customer support, even though I have 1 (ONE) business day to report a missing item. Why offer a "cares" email address if nobody bothers to respond to it?

Anyway, chat seemed to resolve the issue and the missing memory would ship the next day. I ask for the shipping number multiple times via email and no responses. Finally today, I get on chat again and now my missing parts won't ship until 3 more days, maybe 4.

Be like me, take your business elsewhere. Credit card chargeback may be my only option if 1 memory stick doesn't show in the next 4 days.

This is a lie, from their order acknowledgement, "*We Cut Prices...Not Corners*""

"Purchased a new item (Samsung fiber One Connect TV cable) and when it arrived, the box had clearly been opened and the cable shoved back in there. I tried it out just out of curiosity to see if it was even functional and it was not. So I had a $200 used and broken cable that has been returned at their expense but still pending a refund."

"I was hesitant to order the blue tooth head phone from PCNation because I had not used the company before, but when we checked the ratings, they looked good. The price was the lowest that I could find with free shipping (headset was about $198). After ordering, I received email notifications that the order was place with confirmation information. However the MOST impressive part of this customer service was I received a phone call from one of the sales agents to confirm the purchase and if I had any questions. This helped me feel more secure that I wasn't ordering from some random company overseas.

Once I received the product it was exactly as described unlike a purchase we made on Amazon, and the price was very competitive (Office Depot is selling the same headset for $230). "

"Fast ordering and great follow-up by Customer Service. I would recommend to everyone.
Asus VA24DQLB 23.8 Inch Full HD LED Gaming LCD Monitor - 16:9 - Black.
The Product page has a lot technical & non-tech details.
Easy to navigate and learn and compare before you buy."

"very happy with my purchase."