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Verified
5/5

2003-11-05

"Quality product. Very accomodating to customization requests.

Previously, I had purchased 3 Dell computers in a row for the convenience and reliability aspect. Consequently, I was a bit nervous about going with a smaller outfit.

I was definitely rewarded. This computer screams (in a good way) and hasn't had a single hiccup in over 6 months of continuous use. My only reboots are for service packs and security fixes courtesy of Microsoft.
"

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Verified
5/5

2003-09-27

"These guys are top notch. I emailed them several times with questions, got answers right away - from a person too!

Called and chatted with them about them being able to spread the charge for the system out over 2 days due to a limit on my debit card, which they did nicely.

The system is just outstanding as well, top of the line components with absolutly no problems whe it arrived. I believe that the parts are as good as the ones that the "alien place" uses at a much cheaper price.

I was impressed also that they loaded open office for free on the system and added some other goodies as well.

They did have to drop ship my speakers direct from their supplier and they were delayed a week, not PCFX's fault and certainly no big deal.

I have been a loyal Dell customer prior to this experience - well I am here to tell you PCFX has changed that. Next time I need a PC I'll be giving PCFX a call again.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-11

"Price: PCFX worked with me through email, helping me put together a system

that fit my needs, and the price was great. ;)

Shipping: Shipping came out to be what I expected. They didn't overcharge

like some places...

Speed: There was a slight delay in delivering the system because the

motherboard I ordered with the PC system couldn't be found from any supplier

anywhere (not PCFX's problem; everybody else was suffering the same) so they

worked with me to get something equivalent. Other than that, it shipped out

as soon as I told them what I wanted instead.

Quality: All of the parts inside the systems were high end, inspecting the

inside of the case myself I didn't see anything bad and cheap put in to cut

corners. The cabling was done very nice, so nice in fact that after having

messing around with the inside to attach a temporary extra hard drive I

couldn't get it back to being so neatly packed. I suppose I could have taken

it apart completely, and then redone it myself, but I'm lazy. Typical

engineer. :) Anyway, the BIOS, OS, hardware settings, and custom installed

business software was set up perfectly and I didn't run into any problems or

compatibility issues. Except for the mandatory disabling of that XP "Luna"

trash... I hate that GUI. :)

Warranty and Service: No problems so far; the only thing I've done is

install a new video card, a Radeon 8500. I recently needed to get a copy of

the receipt for taxes and they sent it by email to me the next day.
"

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
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5/5

2003-04-10

"It's a pleasure for me to recommend PCFX. I am absolutely thrilled with the performance, value, and reliability of my Leviathan.

I work in a profession that doesn't leave me with alot of spare time. But I knew I wanted the kind of super high-performance computer that you can only get by hand-building a machine piece by piece, choosing only the best components. I wanted a machine that looked as good as it performed. I wanted a machine that had already been honed to razor sharpness by someone who knew what he was doing. Building something like that by myself was out of the question. I simply didn't have the know-how. And I didn't want to spend the 30, 40, 50 or however many hours it would have taken to educate myself enough to build one with the same sophistication. And let's face it, you're not going to get the Ferrari of computers thru Dell or Gateway. My last Dell was a wheezy old thing. Think of PCFX as a more-affordable Alienware, but with better components.

Chris will work with your during selection, and if you're like me, educate you about the latest hardware on the market. I found him able to discuss a wide variety of hardware and software options. He can help guide your decisions, or he can build to your specs. He built mine in 4-5 days and kept me informed via e-mail about each step during the process.

The Leviathan's Lian-Li case is much more beautiful in person than in the photographs. The pictures make it look almost white. It's really a very cool brushed aluminum, which is physically light and dissipates heat well. Originally I was thinking about a black case, but now find the aluminum much more sophisticated. The case also has a HUGE window that shows off the sexy hardware and neat cabling. Mine has a blue cold cathode lighting that is BRIGHT and a custom mirror on the bottom to show off the underside of the videocards. The front bezel has a lighted baybus fan controller. Thankfully, even with the fans at on full speed, it's still quiet enough for me to listen to music at low volumes without hearing any computer noise. My computer also came with a personal binder with individual specs and software inside.

Does it run fast? Does a bear crap in the woods??? =D

Max Paine played flawlessly. Ditto for Medal of Honor: Allied Assault. Even on Omaha. It's smooth as glass. I almost peed myself on Omaha. It was that incredible!

PCFX offers high performance hand-built machines. If you're in the market for this type of machine, you should definitely check them out.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use