"Bought a custom made computer from Outside Loop. Couldn't be happier with the product, service; everything was awesome. Very knowledgable. Dave looked at our old systems we had custom made and made some suggestions that both saved us money and got us better quality. If you are looking for personalized service, look no further. We have a new 'computer guy'... Outside Loop Computers."

"Recieced order conformation very promptly, however, the auto mailer fir my Fed-Ex tracking number wasnt sent when it was suppose to. Either not sent or blocked by my firewall. Shot off an email to Outside Loop and recived PROMPT reply with shipping number. Great service by my standards. "

"Bought the clearview shuttle case. Was shipped quickly and came quickly. I like the product, and it is exactly as advertised. Only problem I had is I had to install my fan on the outside because my video card in the agp slot was in the way if I installed on the inside. And this is even with a slim fan (80x80x15mm)."

"While you may be able to find slightly better prices at a few other online stores (directron, newegg, etc), nothing beats the personal service you get from Outside Loop. Their support is top-notch, with quick email replies if you have a problem and can easily adapt to user-specific requests (such as hard to find pieces/parts). They only carry the best of the best (I've ordered multiple Lite-On FS cases and controller cards from them) and are quick to ship. If an item is out of stock they usually email you back (if you ask about it) that same day. Great store, great support, great people -- can't wait to order from again ;)."

"Could not be happier. I have now been a repeat customer for nearly 3 years. I have built several systems for friends and myself from Outsideloop. When I call I have talked directly to a person and had excellent support. I have often taken their suggestion on products and have always been satisfied with the result. being in the same state, I have visited in person and found helpful professional assistance. They always have the product line I am looking for, and competetive pricing. "

"Purchased a Clearview for my Shuttle XPC in preps for a big LAN Party.
Easy ordering, good communication, fast shipping. Good prices...highly recommended.
The Clearview looks great and wasn't too difficult to install."

"excellent communications
ordered a large case which arrived as described.
Would order again."

"I ordered two custom workstations equipped and configured to my specification. They were delivered promptly with the correct equipment but the wrong configuration. I got RAID 0 when I ordered RAID 1. Correcting the problem meant reconfiguring the disk array and reinstalling the operating system. Unfortunately, Outside Loop activated the OSs but did not affix the Microsoft Product Key label to the computers so I had no way of knowing which key belong to which computer.

I spent the better part of a weekend installing and reinstalling Windows XP and hours on the phone with Microsoft Tech Support trying to sort things out but ultimately failed. The following Monday I called Outside Loop and was told that they received a batch of bad CDROMS from Microsoft and my machines were shipped before they realized the problem. I'm not sure I believe that story, but if true, why didn't Outside Loop inform me of the problem as soon as they knew about it? It's certainly possible that at some future time I might have needed to reinstall the operating system. What then?

If I wanted to play computer tech and spend the time to install the software and configure two workstations, I could have saved some money by just buying the parts.

"

"I was thoroughly impressed. Great custom quote. Intelligent recommendations. Spent time on the phone and through email with me selecting the very best PC for my budget. System runs perfectly. Quality parts. Very well built. I have complete confidence in Dave. Will buy our PCs here in the future."

"Just made a little purchase, a RatPadzGS.
They communicated quickly with me to tell me the shipping options (i live in canada, and outsideloop is in the usa). The item went out the same day i responded to the email. Ill buy stuff from them again!"

"I can't tell you how much these guys at Outsideloop rule!! I purchase a lot of parts at Newegg and I could never get my computer to boot up. Fortunately I live next to Outsideloop and they went out of their way to spend hours testing a board and memory that I never even bought from them. Well, upon finding that they were defective, I returned them to newegg, but at a costly price. I was assessed a restocking fee of 15% on defective items. Then Newegg had the nerve to tell me that they would waive the fee if I bought more memory from them. Yeah right... Having went to O-loop before, I went back to them to get memory for a great price and no hassle. They even tested that for me. I can't tell you what a pleasurable experience this has been for me in regards to O-loop. They simply are the best at what they do. They exemplify in every way what customer service should be like. In any event, I'll be doing future business with Outsideloop since Newegg just lost one customer... Thanks for everything Outsideloop!"

"I bought my computer in June 2002 for Outside Loop based on supportive comments from the compuserve forum and looking at reseller ratings. I have been extremely pleased with my computer. Bill was very supportive and quick to reply to my emails when selecting components to build it. Their prices are competitive and I definitely will buy all future upgrades and next pc from them"

"Bill and the gang at Outside Loop are the best! Great service, competitive prices and knowledgeable advice. I'll always come back to these guys and work with them for our company's requirements. You can't go wrong with OL!

Thanks Bill!
Dave at HotHardware.com"

"This transaction was my first experience with Outside Loop, but I can't stop saying good things about them now!

I purchase many computer parts from a variety of sources (for a variety of computers) and have come to trust in a very few that can deliver and meet my expectations. I can easily say that Outside Loop is head and shoulders above other companies in the way of customer service.

Being in an industry where I deal with long-time clients myself, I know and respect the importance of making a customer and client happy.

My experience is this...I started on November 20th to find a very special motherboard as a gift. It was vital that it be received ASAP as the current motherboard was on its last leg at that time and it took hours of messing with to get it to boot.

I ordered from newegg after a searching for the best prices and availability. I received the board and it was dead on arrival.

We had the CPU and all other parts just sitting and collecting dust while we waited for this motherboard to come.

The item was returned and another sent, from the same batch I understood it, and this was also dead. I paid for overnight to get the second sent and did a cross-ship, so I had 2 large fees and no working board at that time!

The second board was returned and now it would be 1-2 weeks before it would come back in stock.

I called numerous times and they had no clue as to the ETA and it kept changing. They were very rude at times and wouldn't offer me any help. I have never had a bad experience with them before.

On the day it was supposed to be in stock and sent to me, overnighted -- they changed the ETA to 1 week from that day.

I had enough and didnt have a week to spare, so I went searching for another site. I spent about 5 hours calling local shops, not so local and national places to find this specific motherboard. I was about to give up when I found Outside Loop.

I called to find it was in stock (when other sites said it was, it was not).
They confirmed it was in stock, they would charge my card and ship that same day, overnight.

This may seem like no big deal, but being 2 hours behind them I thought I was about 3 hours too late for overnight that day.

I was treated VERY well and received the board, the following day, in perfect working order.

The computer is up and working and our stress is GONE.

Thank you SO much for helping us out, Outside Loop is now one of my favorite PC places!
"

"It has been a plesure dealing with this company, the customer service is out standing and there pricing is always fair. Also they wont charge you an arm and a leg for installation of there products. Working with Outside Loop is working with the highest of standards and I will continue working with them as long as I can."