"Bent rim weren’t willing to work with when I called about this and they said if it was even slightly scratched which could’ve happened during shipping that they were going to charge me for $185 resurfacing not willing to cooperate at all by at your own risk this company is horrible to work with find somebody else you’ve been warned"
"Company advertises products that they do not have, nor do they have any idea if they will ever have these products in stock. They make no effort to publish a disclaimer that their products may only be available occasionally, if at all, ever (I have asked them to publish such a comment on their website, they have not gotten to it in months). I have attempted to purchase the same set of wheels 3 times over 6 months and my order was cancelled every time with the same excuse that they do not have the wheels and have no idea if any will come or from where. They proceeded to attempt to upsell me a set from another company (which they concealed the name of) for an approx. additional 60% increase in price."
"I ordered a rim online for my car. Then received an email stating the order had been flagged because the billing address didn’t match the shipping address. I then called and explained that I gave them the address to the mechanic shop that would be installing the rim, I even explained this in the online order, being sure to give them the name and address of the company. I was even willing to pay over the phone and then have them deliver it, but not possible... so I just moved on to a company in this century. ✌️"
"The whole buying experience could not have been any better. From the minute that ??? (I wish I could remember his name) picked up the phone to the delivery of the rim in two days, the whole process could not have been any smoother. I called in with my need on a Wednesday, he checked the warehouse and verified that the rim was in stock and that I should have it by Monday. I was leaving town on Tuesday and that was cutting it close so I said that I wanted to change it to 2 day Air delivery. He then told me to hold on while he checked their other warehouses. He found the tire in their Pennsylvania location and said it would be here by Friday ... using standard shipping. As promised, the rim arrived on Friday. As customer service goes, this is one terrific organization based on my experience. Oh, and the rim could pass for BRAND NEW!!"
"I needed an original steel wheel with chrome plating for my 93 Mazda 4 by 4. I looked at 26 different sites until I found originalwheels.com. It came in perfect condition and on the vehicle now."
"Nice help. Willing to answer all questions"
"Ordered a wheel for my 2019 Ram Promaster 3500. Wheel is exact fit, perfect condition and great price. Highly recommend - you will not be disappointed."
"Although there was a bit of a mixup at first, they came through by delivering me a rim in great condition, well packaged, and shipped quickly. I would definitely use them again!"
"I ordered a pair of AMG wheels to replace my damaged wheels. Not only did they arrive in excellent condition, they arrived earlier than was expected. Thank you Original Wheels."
"i was sent the wrong rim and invoiced the wrong rim customer service was horrible
gave me the wrong information at every turn and gave me a run around for the return that they billed me for and it was there mistake
I would run away from this business and not recommend them in the future
"
"Purchased wheels for my X3 and I am very happy with the experience. Good communication and no issues with the transaction. Would definitely use them again. "
"The wheel was delivered quickly and in perfect condition. "
"Received product quickly and nice condition. Excellent tracking info. Thanks Oh yeah. great price "
"My part came in New looking condition and I cannot tell the rim from the other ones. Packaging was amazing and delivery quick. I am a very satisfied customer and recommend you highly still. "
"Great service. Wheels looked new! Price is super. Will do business with you guys again. "