"I ordered ceramic canisters, so was a little concerned they would not arrive in one piece. No such thing. They were packed in tons of bubble paper and arrived safely and earlier than expected. Plus, it was great to have a tracking number right away."
"Easy ordering process and quick shipping. I appreciated being contacted by email to call their toll-free number in order to provide my credit card security code since I purchased two modular systems that totalled a pretty high amount. It just added another level of security which is always a good thing."
"Many things we wanted were out of stock. Order still hasn't been delivered. Overall it's okay, but the Container Store has more of what I need."
"everything came in as expected!"
"Don't shop here! I bought 2 bins for my closet and realized they didn't fit. I emailed organize to exchange them for the medium bins. The customer care person just told me its past the 30 days I have no options to do anything. Now I'm stuck with bins I can't even use! I will never shop here again and make sure I tell all of my friends not to either. Container Store is a lot easier to do business with!"
"great product good service easy site to shop nice variety of products"
"Organize.com has everything I was looking for. I would definitely buy again ...
"
"Great! I received the bread box in good condition in a short time. It was just what I ordered."
"I have not yet received my latest order with Organize.com Ordering on the web site was very easy.
I do not appreciate the frequency of sale emails. Once a month would be fine by me!"
"So far, my experience with Organize.com is not a very good one! I have yet to receive my order. Considering what they charge for their products, add in the shipping costs...that should equal much better delivery of their product. To be honest, I will probably buy the same products from another merchant. I purchased products from both on the same day....received & am using the other merchants purchase for over a week, while the Organization.com products are now SUPPOSED to arrive in 2 more days. VERY DISAPPOINTED FIRST TIME CUSTOMER - PROBABLY LAST TIME AS WELL.
UPDATE: Products finally arrived, boxes severely "beat up"...thankfully they contained nothing that was fragile...stainless steel. Very poor service for what they charge. "
"Where have I been that this is my first experience with Organize.com? I'm so impressed, I've already passed the site on to others! "
"Organize yourself first. Multiple items purchased and only one item with tracking info and the others i don't even know where they are. Some are only allowed to purchase in multiple. Some still charge 'restocking fee of 15%' with return shipping cost on customers. Due to poor description of the item, I've received a miniature of what I was expecting....The bottom line is it's a collection of multiple vendors. "
"NO, they did not deliver. I found that items I purchased were not sized correctly. Their customer service agent did not respond to the issue in a way that was satisfying. And after 2 phone calls (830a & 130p) tryng to speak to the customer service supervisor. The end of the business day has come and gone have yet to hear back from them. Which makes me just want to return everything for a refund and call my experience with them over.
Additionally, Organize customer service pales in comparison to speaking with the customer service agent with one of the vendors (Simple Human) of 1 of the items that i purchased. The item had a problem with and they not only were understanding but quickly and efficiently resolved the issue sending out new parts. When that conversation was over I left feeling even though there was a problem that shouldn't have happened I continue to feel positive about their brand, products and wouldn't hesitate to recommend them."
"excelllent; easy to use website - haven't received item yet"
"The purse hanger is working fine for me. Will use the site again when I'm ready to do some more organizing."