ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2020-12-01

Selling discontinued items

"They sold me lights that were discontinued in 2017. When I tried sending them back because there isn't an android app to use with discontinued lights, they told me I'd have to pay shipping. I'd have to pay shipping twice on lights that were discontinued in 2017."


1/5

2018-09-19

Canceled by order after many back and fourth's via email

"I placed online order 225089 on 9/19/18 for a $1000 BBQ grill and used a different ship to address, as I'm not home during the day to receive and sign for packages. My ship to address is my local UPS store, that will inspect and sign for my packages while I'm working. My credit card went thru without a problem, just as it has with many similar purchases. I received a credit card fraud inquiry from the merchant, not from my credit card. The merchant questioned the address, I replied. The merchant then questioned weather the UPS store was capable of receiving shipments by Freight, to which I replied yes they are and yes they have received freight shipments many times in the past for me. I then receive an email from accounting saying that the grill is not in stock at any of their 6 warehouses and they would not be able to fill my order. I replied that I'm a little surprised they're canceling my order, as most items this size are drop shipped by the manufacturer.

Don't waste your time.
"


Verified
5/5

2013-07-31

"I ordered my lights on 7/23 and received them on 7/26. Very helpful customer service and prompt shipping. I will order from this company again. A lot of different lights for EVERY holiday!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-07-29

"We were shipped the wrong replacement lights....I believe the replacement lights for our outdoor lights is a Halco 11W S14 Clear medium base 130V.
How do I return the wrong bulbs for the correct ones?
"


Verified
5/5

2013-07-24

"My party lights came right away. I recommend the café style lights to my friend to hang in their beer garden.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-11

"I ordered some last minute 4th of July lights and OogaLights was exceptional in getting them to me. Their customer service was extremely helpful and did everything possible to get the lights out to me that day. I received them 2 days before my 4th of July party and the place looked amazing with my red white and blue light strands! Thank you OogaLights!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A