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3/5

2011-02-17

"On the Job Gear (OtJGear) was a stumbled-upon store offering a ton of items that might be difficult to obtain or way overpriced at most shadyass security sites.

Ultimately, I chose them due to price alone; the larger portion of my order was on sale, making it a superb deal. In 2009, there were no entries at ResellerRatings or reviews of them anywhere else--as is common of such distributors, unless they make a large part of their profits selling stuff on ebay, so it was a risk that paid off.

"Risk" because the site wasn't particularly clean in design even if it was functional. They didn't accept paypal then. These days, the site is more "together" and Paypal is acceptable... go figure. Item descriptions are still uneven; some have copious details while others are just bare-bones.

In regards to shipping, I attributed their (then) massive delay due to background checks or really poor processing; it took almost a full week before any change showed up for the order. And to top it off, they didn't even provide tracking. Whether or not they do this now is TBD, but it was quite irritating.

Emailed updates weren't their thing since I only received an order confirmation. And sales seem to be a rarity; I've checked this site on and off over the years and haven't yet found a discount as sweet as the one from 2009, or one that's comparable (for my items).

If the glaring problems are already resolved in 2011, the only thing I have to suggest is a section for customer reviews since OtJGear knows their intended market...

Although I was satisfied with the purchase for the most part, another order probably won't happen unless it's a matter of extreme savings.
"

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