ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2013-06-19

"Received the book "The Woodland Folk Meet the Gnomes" quickly in the mail and at first seemed to be in "good" condition as advertised. However, on closer inspection, I found the last page in the book to be torn in half and missing (not in the web listing). The seller would not send another one in "good" condition and would not refund my money until I paid postage to return the book to them. Since it was their fault in sending out a defective book, they should have paid the postage! No response from them concerning this. Terrible service; will never use this book seller again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-08-27

"It took more than two weeks (!) to get the package shipped from WA to UT. That wouldn't be a big deal, but it came extremely poorly packaged, and the book corners were bumped and bent. I contacted the seller three times. No response. Stay away from this seller, who provides such poor service and does not care about the customers."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-13

"Once Sold Tales is a great place to find used books at cheap prices with free shipping. I have used the several times and will use them in the future. The last book I ordered from them was only $3 and was a mint condition hardcover that retailed for more than $25. I am very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-10-19

"After ordering a book I was deluged with repeat emails from these people. I cancelled the order. They then said that the book had already shipped which was a lie as they told me once again that the book had shipped several days later. God knows what will happen next, but the sellers are a genuine pain and their ordering software obviously can't be trusted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A