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Verified
5/5

2007-09-29

"Ordered through ramseeker, but decided to get a little better memory for my macbook. Received the package in two days via USPS. RAM appears to have passed checks. Reviews worried me a little but I'm glad things worked out."

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Verified
1/5

2006-04-24

"RAM ordered 3/24, returned with RMA and confirmed to be delivered back at Omni on 3/31. Now it's 4/24 and the refund for the order has not been processed despite 5 phone calls and repeated assurances that the refund would go through that day.

I would NOT recommend them by any means even though they do have low initial prices, as their customer service has proved to be terrible.
"

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Verified
2/5

2006-03-08

"Ordered PowerBook RAM, excellent price. However, first chips delivered did not work at all. They accepted the return and sent replacements.

The second set seemed to work, but I began to have random kernel panics. Apple Hardware Test CD showed that one of the chips had defective blocks.

Removed it, kept using the other. Worked well for about 10 months, then went completely bad -- AHT would crash trying to test it!

Guess that's what I get for buying cheap generic RAM.
"

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Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
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Being knowledgeable
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Verified
1/5

2005-12-02

"Rude and subpar service.

They reel you in with the lowest price, then stiff you (dealram needs to STOP ENDORSING THESE THIEVES).

Ordered some RAM on 11/30 and my credit card was charged. Two days later, I received no email from them or shipping confirmation, so I email them and ask why. They email me back with an order cancellation. No explanation, no apology, nothing--they didn't have the dignity or professionalism to address the problem, so they just cancelled the order.

Wasted two days of my time and tied up my money, then respond belligerently. Makes me think that they didn't even have the product in stock.

The BBB and their local Chamber of Commerce will also be hearing from me.

Buy elsewhere if you want to be treated properly, even if it costs a little more.
"

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Verified
4/5

2005-10-11

"I must have gotten lucky. I ordered from here twice. The first time there was a little delay, but the order arrived in one week. The second time it arrived in just under a week. Both times I did not get a tracking number though. The memory seems to work fine in both systems. Used the reference through dealram website to get the best price."

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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
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Verified
1/5

2005-10-01

"After ordering (a single memory chip) on 9/21, I recieved an order confirmation. 2 days later, my credit card was charged. On 9/30 I inquired about shipping status. The response was terse "we're sorry for the delay". No mention if the item would be shipped, had been shipped, etc. I replied tat if it had not been shipped, cancel the order. They did. No refund. After 2 days of email, their response was that it could take 7-10 days to get a refund. This is a violation of every charge card company, they are required to ship in order to charge the card. Customer service is atrocious... English appears to be a distant second."

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Ease of checking delivery status
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Verified
4/5

2005-08-02

"Price discrepancies with original website vs ramseeker.com caused some concern. Called operator & received prompt help and advice. Called back to complete internet order, per rep's recommendation to get lowest prices and confirm product in stock. Rep was helpful. Awaiting arrival of order w/ USPS priority mail"

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Verified
5/5

2005-07-26

"Purchased their HYPERFORMANCE RAM Memory after reading their product specs and speaking with their Tech Support WOW!!! What a HUUGE DIFFERENCE!! My system loads and runs at INCREDIBLE SPEEDS. It was DEFINITELY WORTH THE EXTRA 20 bucks I spent over their regular RAM. Incidentallly - after reading the other reviews about late shipping and cancellations I should add that they must have fixed their fulfillment problems - My order arrived 48 hours after placing it via Priority Mail. This was an EXCELLENT DEAL!"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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Overall web site
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Verified
1/5

2005-07-17

"Classic bait and switch. Price seemed too good to be true...and it was! I ordered some RAM via their web site. Received a confirmation e-mail shortly thereafter stating the order had been received and confirmed and "You will receive another email with your Tracking Number when your order ships". 2 days later I received a vague e-mail claiming some kind of error and asking me to call them right away (even though I had provided both an e-mail and phone number should they need to contact me when I placed the order). So, when I called they said the price was too low and blamed it on another web site...even though I had saved a copy of their web site in anticipation of their little games (thanks to reviews on this website). Anyway, they tried to sell me the same item for a higher price. I asked them to cancel the order and credit my charge card. After 8 days, I followed up with an e-mail and reminded them to credit my charge card. 15 days have gone by now and no credit to date. Bottom line: BEWARE!!!"

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Verified
5/5

2005-07-15

"I ordered before looking at ratings here; all 3 were very dissatisfied. had i read these first, i would not have ordered. so i was VERY nervous about this order. i called the next day, and a salesperson said he would be sure it got filled that day. 4 days later my order (2x1gig ram for my powermac g5) arrived. it is installed and working perfectly. despite my anxiety, i would have to say that i am pleased with their price and they delivered my ram as described in their website."

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Verified
1/5

2005-07-12

"These guys have to be Armatures working from their basement. They claim to manufacture their own ram, but they don't. They put a picture of a big building on ebay that they claim is theirs but it's not. They even switched their company name three times on ebay. I could only speculate why. They list prices very low but don't deliver.
On July 8th I ordered 4pcs of a 1gb kit for a thinkpad t23. I called Omnitechnologies to confirm that they were in stock for shipment. After 5 minutes on hold, the salesperson confirmed that they were in stock and would ship that day. He said I would get an email with the tracking number. The next day I still did not receive an email. So I called their "world class customer service" so they state on their site. No answer. So I try to email them. No reply. Two days later I email them again. They respond to my email with an order cancellation email. No contact, nothing. I would attach the email they sent, but at the bottom of the email is a huge disclaimer about illegal distribution. They may try to sue me to buy a bigger basement.
So the moral of the story is don’t make the mistake I did. Avoid these guys.
"

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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
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Overall web site
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Verified
1/5

2005-06-30

"Extremely slow shippers. Waited 9 days to ship my order. I contacted them 7 days after my order to find out why it had not been delivered yet. They told me it would ship soon and offered no explanation or apology. I contacted them again a few days later only to find out they shipped it first class mail. Now, you would think they would have used an expedited shipping method to make up for lost time, but dont expect this company to care. Finally, on day 14 my product arrives. I checked Omni's website which promises SAME DAY SHIPPING and 100% SATISFACTION GUARANTEE. I contacted them to let them know I wasnt satisfied and was told there was nothing they could do for me and blamed the delay on the USPS. When I asked what the USPS had to do with them waiting 9 days to ship my order, again they offered no explanation. Omni cares nothing about my business and their policies stated on the website are BOLDFACED LIES. If you contact them with a problem they are rude and ignorant. Avoid doing business with Omni unless you enjoy being treated like a piece of trash."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
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1/5

2005-06-27

"Complete Bait & Switch Company

I ordered on their website, and I recieved order confirmation. They claimed the price was incorrect. The price was also listed on PRICEWATCH.COM - Be very Careful when dealing with this shady company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site