"I had searched all day for the perfect “thank you” for our daughter-in-law (a nurse) for her hard work & dedication during this pandemic. I found it on Olivela, had it sent to her and she loves it. I do, too. (I may have to get one for myself. ) Would definitely buy from Olivela again."
"The dress is stunning and fits like a glove. The service was quick and on time."
"Absolutely gorgeous. So sad they did not fit."
“Thank you for sharing your feedback with us, and we appreciate your support. We're thrilled to hear that you loved the Safiyaa gowns! If you need any assistance with sizing or finding the perfect gown in the future, please don't hesitate to reach out to our Personal Styling Team ant personalshopping@olivela.com.”
"The P448 Aria Sneakers are comfortable, with just enough platform, and super cute!"
“We are thrilled to hear that you are loving your P448 Aria Sneakers! Thank you for taking the time to share your feedback and for choosing Olivela. Enjoy your stylish and comfortable new shoes!”
"When i checked out my shipping time was listed as 3 to 5 days, but on my confirm email it stated a date more than 2 months from now? No one answered at customer service. Hmmm"
“I'm sorry to hear about your dissatisfaction with the shipping time. Please accept our apologies for any inconvenience this may have caused. We strive to provide accurate shipping estimates and timely customer service, and for most items we can offer 3-5 day shipping. In this instance, the ring selected is custom made to order with an estimated 45 day completion date which was noted on the product description and at checkout. I do see your email to our Service team was resolved within two hours of receipt. Thank you for bringing this to our attention. We are sorry we were not able to get the ring to you in time to gift to your daughter. ”
"Great selection of items. Customer service was very helpful"
“We are thrilled to hear that you had such a positive experience with Olivela! Thank you for your kind words about our products, philosophy, and customer service. We truly value your feedback and support.”
"The product is not the first quality. "
"Olivela has a great selection. Navigation through the site and placing an order was quick and easy. "
"I had so much trouble paying for it I wanted to use a credit card and couldn’t figure it out so I used Pay pal. I am old but I felt it was hard to use your system "
"Great shopping experience, lovely company. So excited for my purchase!"
"Received excellent customer service from a chat conversation."
“ We are thrilled to hear that you had a great experience with our customer service team. Thank you for your positive feedback.”
"Nice to shop, good program with rewards. The only thing is that basket has the bug when some of products disappear "
"The manufacturing company was out of this product. Olivela had both in stock and received them in 2 days, free shipping...cant beat that!"
"I read a lot of negative reviews before buying a jacket. But it was fast shipping and nice jacket. Also Bought cheaper than official site :)"
"They had the product. They priced it competitively. I got it in a few days. I'll order from Olivela again!"
"Was looking for a particular item, easily found it, then the site provided a sleek shopping experience! "
“We are thrilled to hear that you had a great shopping experience with us! Thank you for choosing Olivela. ”
A rep from Olivela, Debra.Olivela, has responded:
“We are delighted that you love your Haven Asymmetric Fishtail Gown. Our team works hard to provide quick and on-time service, and we are so grateful for your kind words. Enjoy your new gown!”