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Product & services pricing
4.17/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.17/5
Return/Replacement policy:
3.75/5


2/5

2024-03-18

CONSULT A LICENSED CRYPTO RECOVERY RUSTIK CYBER HACK SERVICE

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5/5

2024-01-09

Great experience &customer service.

"I have been buying different scales from Old Will Knott for some time. Had a problem with my last purchase. Customer service was very helpful, understanding, and polite & kind. Would recommend them to anyone. Love their website. "

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5/5

2023-12-08

Exceptional customer service

"This company carries high-quality products, and has AMAZING customer service. My recommendation to prospective customers is to do business with this company (instead of other massive online companies that may have a slightly lower price), because their customer service is outstanding. The people who work here are kind and work hard to help their customers. They took a LOT of time helping me with a scale I ordered. Only one scale. Point being, they treated me just like my order was as important as a much-larger order or high-volume/repeat customer. When they say they will call back by a certain date after looking into an issue, they do exactly what they say. The company and people who work here have integrity, which is becoming so rare these days. I don’t like spending money, but when I have to spend money, I am more than happy to do so to purchase products from a company like this one. I’d give more than 5 stars if I could! "

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5/5

2023-07-12

5 stars all the way

"Scales were promptly shipped, and a slight problem was remedied with no hassle. Excellent communication and service."

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1/5

2022-12-19

BEWARE OF SCAM: Canceled my order because they "couldn't find me at my address"

"After placing an order and receiving confirmation, as well as the charge being made on my credit card, a few days later I received an email stating my order had been canceled. When I inquired about it, they told me my information was wrong and they had canceled it. I followed up, again asking what information was wrong, and expressing my concerns about a scam. They told me they "couldn't find a person with my name at the address I provided". This company takes your information, charges your card, and then tries to find more information on you, and refuses to provide a product. I'll be keeping a closer eye on my credit card statements and certainly will know who is to blame if things look fishy."

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5/5

2022-04-12

Super fast response

"I was impressed how quickly I received the order. Everything was well packaged too. Thank you. "

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5/5

2022-04-05

Easy order! Easy Pay!

"We had questions about the scales we wanted to purchase. We called Customer service and Cletus obliged with a prompt and courteous answer. The scales arrived on or before the date expected. We are well pleased with the scales we purchased!
Thank you!
"

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5/5

2022-03-10

Great prices, fast service, and quality

"I orderd my balance, arrived in just a few days. I shopped around and Old Will had the best prices. I purchased a A&D FX300i and couldn't be more pleased."

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5/5

2021-12-02

Excellent products and service!

"Friendly and knowledgeable customer support. Highly recommend dealing with this company. Elisa was very helpful and attentive to my questions and help in resolving issues with my previous scale."

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5/5

2021-09-12

Out of stock

"I called these guys to see if the scales I wanted was in stock. Unfortunately, they were not in stock. They told me it might be as long as 15 days before it would be restocked, but I would have to pay up front to get in line. I really didn’t want to but I felt if I really wanted the scales, I better do it. I did, and and I received notice in 1 week that my scales were being shipped. Wow, these are really good people to do business with. "

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5/5

2021-09-05

Fast and Easy

"Affordable and super fast and easy. They had the scale I needed when everyone else was backordered. "

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5/5

2021-08-09

Fast Service, Oops, 5 Star customer Service!

"Ordered the Jennings JSVG20 on 8/3/2021 and received it, via USPS, on 8/5/2021. Super fast considering using USPS.
However, the readout only showed the first 2 numbers. Call customer service and talked to Emma (I hope I got your name correct. She went through the calibration, which it failed and immediately said, “No Problem, I’ll get a new one out tomorrow, we will do a functions test first”.
That would be Friday the 6th. Today, 8/9/2021 I received a fully functional JSVG 20.
When they say “Real People - Real Service” you can believe it!
"

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5/5

2021-07-30

Scales are excellent quality at a big discount from the Name Brand

"I was using mettler toledo scales and we swapped these scales into our operation seamlessly. "

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5/5

2021-07-16

Bathroom Scale Purchase

"Purchase was very efficient. I was able to quickly determine which scale would suit my needs and make the purchase"

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5/5

2021-06-04

Great Company to deal with

"Very clear website, helpful "chat Operators", easy ordering. I had several questions prior to placing the order & had straight answers & honest feedback. Looking forward to receiving my products."