"STAY AWAY. I bought Turbotax 2022 online in 4/2023 and downloaded it. It never worked, the key they sent said it had exceeded all limits. They kept sending new keys, all had the exact same error message. "All available activation for that code have been used. Error code 603". I have asked for a refund multiple times and they would send new codes that did not work. None of them EVER worked. Now they have still not refunded my money and have gone silent. STAY AWAY. They say they are a Microsoft Certified Partner so I will be checking that out with Microsoft. Will be pursuing other avenues to get the refund.
Date of experience: April 04, 2023"
"I ordered Windows 10 prof and MS office 2019 Home and business. I still have not received Office 2019 key or link to download. I have made 3 attempts to reach the company to resolve this issue with absolutely no response. Order with them at your own risk.
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"I purchased a software that was out of stock and was offered an upgrade for no additional cost. Their customer service went above and beyond logging into my computer while I was on the telephone to help with a uninstall of an outdated software and installation of the newly purchased one. "
"They Helped me step by step through the installations. I've used Office Media for over 3 years, and always found it a huge time-saver. As an accountant I use Excel spreadsheets for all kinds of things, and the ability to slice and dice, combine and manipulate data is essential. Office Media simplifies everything immensely . When changing servers I lost my installation for a couple of days and that's when I was reminded just how much I've come to rely on them. They helped me to get set right up after an email to them explaining my situation. "
"I placed my order and I got an instant digital delivery and great support when I called to ask some questions"
"I purchased Office 365 Professional 5 licenses, Worked for several months and then I could not log back in or update my software as the number of licenses had been exceeded. They sent me several more codes with the same licenses exceed issue. Stay away."
"Office Media Software was prompt in responding to my questions and responded to my emails within minutes. Other companies usually take days for a support representative to get back to you, great service for sure! "
"Office media and their support team were able to fill a big rush order for me, no problem!! Great prices plus amazing customer service - I'll be a return customer for sure! A+"
"If you're looking to buy a simple fast smooth download this is the place i rate it 5 stars as they will send your your download fast and offer support i have been buying from office media for about half a year now & let me tell you how truly satisfied we are i have also recommended there business to my family & friends.
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"I received my product key almost instantly via email. The purchase went smoothly. The download ownload of the product was fine. I did not have a need to contact customer service. I would purchase software from this website/vendor again."
"Office Media really got me my order fast & I was able to install it within minuets. It couldn't be a simpler process, downloadable software is the way to go for now on.
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"I already have used Office Media at least 4 times to buy Microsoft office. I have always returned due to great pricing, customer service, and ease of downloading. Happy customer!!!"
"you may want to call them instead of the chat option. i received an email with my receipt but then it disappeared minutes later. I didn't do this. I chatted them and they take forever to respond. Like what the hell? Answer my damn question. TBD if my keys works. I'll update this shortly with the result. Won't be surprised at all if key doesn't work with the download. Sketchy!!!"
"I purchased Office Professional 2010 for a very reasonable price, and received it immediately. It installed without difficulty, but the product key provided had some kind of issue which made the software not working immediately. I contacted them, and they responded quickly and corrected the problem. I'd usually drop a star or two for the problem with the activation, but their fast and effective customer support made it basically a non-issue, so it bumped them back up. If you're looking for affordable software, I'd definitely give them a try.
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"It was download software and it works so far. Took a little extra work but instructions were accurate."