ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2011-08-21

"I went to Hawaii on vacation and saw some really nice Oakley sunglasses in the overprice boutiques on Waikiki beach. When I returned to the mainland I went online wanting to order the very sunglasses I'd seen in the stores. I knew the product number so I did a search. I found that Oakley2hot.com had the best price $115 + $10 s/h for the sunglasses I wanted. I went ahead and ordered them. When I received my package the package had an express mail invoice attached to the outside of the box, the package had come from Shanghai, China. Suddenly I got a bad feeling and proceeded to open the box. Inside I found a pair of sunglasses bearing the Oakley name on them. However these certainly weren't authentic Oakley sunglasses, they were cheap knockoffs. The quality of these sunglasses was about what you would find in Riteaid for $10. The advertisement on oakley2hot's website also stated that they were polarized, the sunglasses I received certainly weren't.

I immediately sent an email to oakley2hot stating the facts above. I wanted an address to send them back to so I could get a refund (the package only read Shanghai, China.) I didn't receive a reply from oakley2hot so I filed a complaint to stop payment with my credit card. About a week later I received the following email from oakley2hot:

Dear XXXX,

This email confirms dispute/chargeback you recently made or requested in your bank.

IMPORTANT:
_________

Please email us to ****@**** the reason why you dispute this charge. It will help us to improve our services and remove you from negative credit cards Database.

Your credit card now in block list. It dispatching with our billing company partners. Now, you not available to buy anything via our and other payment systems.
Please contact us ****@**** if you want to resolve this dispute and remove you from global negative credit cards Database.

TRANSACTION INFORMATION:

Oakley Antix Brown Smoke Polarised 12-960 Sunglasses--On Sales!!! - Color : brown, qty 1, price 114.45, total 114.45
Carrier , qty 1, price 10.00, total 10.00


I sent an email back to oakley2hot attaching my original email stating that the sunglasses were counterfeit Oakleys and I wanted to send them back for a refund. The only correspondence I have to date received back from oakley2hot is an invitation "for our very special customer to receive 20% off future purchase." Go figure!

Long story short, STAY AWAY FROM OAKLEY2HOT.COM you will get ripped off!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges