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1/5

2017-10-21

good presales..................NO AFTERSALES

"Hi again,
So not good news as usual with Linux!
1. I checked your flash drive for errors after it loaded with the screen menu, 7 found but no way to identify. Don't you check for errors before shipping?
2. I decided to install it onto a new SSD anyway, after installed & restart I got a screen filled with rubbish writing but could see 'Unable to mount root unknown block (2)' at the bottom
3. obviously no way to power off apart from mains.
4. restarted & it appeared to boot correctly but when I tried to CHECK software drivers installed it would not accept my password saying either 'incorrect password or failed to run mint install as user root.
I am not a programmer nor wish to spend any more hours with these problems so I guess a refund is in order?
OK since above & I sent yu 2 emails I'm stll waiting a reply over a week later??
"


Verified
5/5

2014-08-02

"Xubuntu 14.04.1 LTS was released on July 24 and it wasn't featured yet on OSDisc.com by the afternoon of the 25th, so I emailed customer support to ask when it would be available. The owner of the company sent a detailed response, including a link to the order page, at 1:00 AM! That's the kind of dedication I really appreciate! OSDisc.com literally uses industrial grade systems and equipment throughout their production chain and their QA is second to none. So, I placed my order on July 26 using their excellent website and received confirmation by email. Normally, they ship orders on the next business day, but mine went out two business days later, on July 29. Apparently, they experienced a surge in orders over the weekend, after the Ubuntu point release. I still think this turnaround time is exceptional for a custom manufactured product of this quality, at this price! I didn't even order a stock SKU. I placed a special order for a new type of USB 3.0 drive! I got free shipping, yet received my order two days later on July 31, all the way across the country and was able to track the delivery to my door. Again, exceptional. I highly recommend OSDisc.com."

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