"I took apart my laptop to try to fix a problem with my keyboard and the support staff walked me through the whole process of taking it apart. they were very helpful"
"Within hours of writing a request for help Rafael had replied with extremely helpful advice and took it a step further to give me what I needed. I certainly recommend origin to all my friends and look forward to future interactions with them. "
"I cannot recommend Origin highly enough. Their technical support people are exceptional. They will, and sometime do, work for hours patiently trying to resolve an issue. It’s Origin’s tech support that makes me keep coming back."
"They built a top of the line PC for me per my specifications. Service after the sale was incredible and will definitely purchase from them again when the need arises! Shipping was fast and in well protected packaging."
"Vary good , was in wooden box and in good order ."
"I had an issue with my PC that started small and just turned into a parade of errors. Support was able to walk me through all the steps to troubleshoot the problem, provided me with clear instructions and was incredibly patient and willing to work with me regardless of the hour I was calling. Because of them I was able to resolve the issue on the same day, which was beyond my expectations."
"The extra cost is worth the money. You'll get 24/7 services with excellent staff. So if u unplug something they'll help u though it"
"Very good advice in building my computer. Always get to speak to a person right away. Very knowledgeable about their products. "
"From my first call, the folks at Origin walked me through the complex process of putting together a new machine for a flight simulator I'm building as I train for my instrument rating. The prompt and courteous personalized service was a welcome change from the 'take a number' model that is so common today. Regular updates on the progress of the build was appreciated and helped with coordinating other components for my project. When the computer arrived, it was impressive to say the least. The packaging, complete with plywood shipping crate, was impressive. Everything arrived in perfect order. And what a treat to fire up the box for the first time and find everything was already set up and ready to go! No barrage of promotional popups, no configuration issues. Just turn on and go. Installed MS Flight Simulator without a hitch. With the glass side panel and easily removable steel panel on the opposite side, it's easy to see the build quality and the high quality components. Everything was super neat and tidy. Overall, I give it a 10 out of 10. Would definitely go with Origin again and will tell 10 of my friends the same. Well done Origin. Thank you, Joe"
"Very, VERY pleased with my new rig from Origin! A beautiful machine well-built, super nice support staff, fast shipping even with this Covid insanity and love the way the machine was packed! No issues during boot; actually, the only issue I have is where to place this rig so I can pet it on a daily. Yep, I'm way happy. Thanks Origin! I will most certainly recommend y'all to others! Rock on!"
"I wanted to buy a top class pc with all the bells and whistles. From the sales rep to customer service everything was amazing. Great experience. "
"When my computer first arrived, it was having some issues because the GPU happened to be faulty (not because of them, it was just a bad part). I messaged the team and we both quickly got to work trying to figure out the problem. Eventually I was able to isolate the issue to the GPU, and not only did they replace it, they sent me a model that was more expensive and higher quality than my original at no additional cost.
This company is full of nice people who seem to genuinely care about providing a good product. I have a chronic illness, so I wasn't able to build my own, so I'm thankful both for this company and their quality computers, but also their willingness to stick it out with you and make sure that it works.
If you're in a similar situation like me where you're unable to build your own computer, whether it be time constraints or illness, I wholeheartedly would recommend Origin to anyone. I even grew to like their staff and consider them friends, considering how polite, patient, and nice they were.
Thank you all again for helping me build this awesome machine! I wish this company the very best."
"The service I got was exceptional, and the attendant was very helpful and knowledgeable. He was able to deduce my PC problem quickly over the phone and was able to point me in a direction to quickly solve my problem. He was kind, calm, and easy to understand. Top marks all around. "
"The customer service provided was excellent, and it was very appreciative how I was kept updated of the process of my order, and also informed of possible delays and other options that may expedite the process."
"I've bought two PCs from Origin; one about two years ago and the other a couple months ago. Both run amazingly well and when we had a problem with the second, their support team was very helpful. We even had to return it for repairs, but the process was easy and very fast. 10/10 would recommend."
"I had them build me a custom Millennium PC and I couldn't ask for a better experience. They accommodated my order changes and kept me in touch during the build process. When I received it in the wooden crate and unboxed it, you could tell it was a quality build. The pc is built with care and the cable management is awesome. After I hooked it up I have not had any issues at all. The sales team is very friendly and knowledgeable and the same can be said for the support team. This has been a great all around experience. "