"Home isolation is tolerable for one thing, Cable TV, Premium Channels, Stream channels, Prime Video...
Now with the increased time, I am now familiar with my line-up package and the fact I don't. I watch 3-4 channels consistently, I am paying 200 plus a month for the ability to view something viewable. Negotiating with Comcast is not an option, even with reduced options the savings amount keeps folks where they are at. Now I want stream channel prices and network choices. Need a box for the main room. Choices are laid out well, pro's, con's, manufacturer and price. Foremost thought, you get what you pay for. Needs now are few but if becomes central I entertainment, I want quality, easy call between Roku and Nvidia, purchased 7 of their video cards in the past, good support. $199. at best buy pick up, then at home unpacking. Nvidia Shield TV Pro definately lite on accessories, no video cable, just power cord and transformer brick. One document, size of cigarette pack with instructions to plug in power and go. Small size, black with green light and quiet. Had to lay it on side, cables kept tipping it over. No information for additional information inside, not an android user, found the interface crowded and had to clue how to organize and install apps. I will download manual later and look for recommendations for new users. I scoured Nvidia website, all I could uncover was a page that allowed you to read helpful hints type information, website does not provide a phone number I could find, used to be easy to get, no file downloads for this device on this website was the theme, had to be elsewhere, google searches for missing manual, stolen manual, and even this one "Is Nvidia not providing customers with a owners manual for their top rated streaming box" nothing of use. Been working on this question for over an hour. Back on website, decided to find similar type experience in forums, I found a previous post where two members affirmed the fact that Nvidia decided instruction will be found elsewhere. Need to talk with them, chat is available. When initiated count down times starts ticking down to zero, the available agent window. 8-10 minutes later, counter at zero, re-occuring message about wait of next available agent, another ten minutes, message can't get agent, try again later. The more I thought about what happened, the more unsettled I became. I don't believe Nvidia places much of a value on customer experience. Need to check on return timeline. "