"Wow.....Amazing!!!! Ordered Marucci Elite not sold anywhere else for $220 which use to sell for $300. Cheaper than EBay. Got free overnight shipping to New York and also got my free gift. Amazing experience and Roy actually called to review the shipping address. Amazing service and amazing prices! Will make all my baseball purchases for closeoutbats.com!"
"Just letting everyone know to be careful with this company. The owner is very rude and shows no respect to his customers.I purchased a bat on the 15th and should have shipped on he 15th instead a get an email telling me its out of stock ( the web page states if on the page its in stock) So I order another bat and should have been shipped on Tuesday. I called and the owner answers and tells me that he is very busy and the bat had already shipped. BS - the bat has not even shipped yet and its wed the 17th. I called and the round and round with the owner, so I get a tracking number from UPS but the package did not even get picked up. So I will not even receive my Bat until the 22nd of Dec and I informe dhim that I leave Friday for Christmas and that was a gift for my kid. I would have paid extra to get my bat here on time for my son's christmas. I wonder if I will even receive the bat at all. If anyone is considering doing business with Roy " don't " call justbats.com and they will make sure and try to provide you with the best service. I placed a order with justbats 10 mins before Roy and my items was received wed morning this week as promised.
I always assume when its a discount its for a reason - the reason here is that if he would charge full rpice he would have to provide some customer service- so Roy's discount is to compensate for his lack of customer service and professional business skills. I rather pay full price than get the run around from this guy. I do a lot of business with Easton and when I inform the Presindent of Easton my experience, Roy might not even be able to receive bats from Easton. Good Luck Roy !!!! Jerk !!!! "
"This website offered free gifts for baseball bat orders over $99. I ordered a bat for $119.95 but did not receive the free items. When I contacted the seller, asking for an expected arrival date for the free gifts, I was informed that it was not "cost effective" to send them. My son was very disappointed. This website did not honor their offer. I will never order from them again & I would not recommend them to anyone else.
UPDATE: After going 'round & 'round with this company, they agreed to honor their promotion. Too little, too late in my opinion. It shouldn't have been such a hassle to get them to do the right thing."