"Norwegian has done to the air travel market what OnePlus and Xiaomi did to the Smartphone market: it has shown up the so-called premium brands and challenged the budget brands to do better. I had one of the most comfortable and reliable travel experiences this summer, traveling on a long-haul international flight with Norwegian. The booking process was simple, aftersales customer service was courteous, straightforward and - dare I say - helpful! The flight itself was better than any of the more than 300 international flgiths I have previously taken. Truly impressive."