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Verified
5/5

2014-12-09

"I needed a replacement microphone cord and did some searching on the internet for the lowest price. Northern Sound & Light had the lowest price I could find. I found several positive references for their service, so I placed the order. The order was shipped promptly and I got exactly what I ordered. I can't ask for more than that!"

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Verified
5/5

2008-07-21

"I didnt know any thing about them til I check around this audio forum that I hang out at. Alot of people there liked them. So I gave it a shot.

Glad I did because they're a great store. My order came fast too. If I ever need any more gear I def order from them again.
"

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Verified
5/5

2008-05-17

"I ordered a wireless mic set and when I received it there is a scratch mark on one of the components. This plus other signs made me suspect it was not a new unit. I emailed them about this and they called me to apologize and tell me I'd get a replacement. The manufacturer of the mic set also called to apologize. I got the RMA and prepaid mailing lablel. I mailed it back to them. They called to acknowledged they received the item, and explained that some of the signs that I thought was suspicious was due to unusual packing method by the manufacturer -- which I confirmed independently to be the fact. I believe they shipped the replacement to me using express shipping because I received it very quickly. The replacement looked new and I'm happy. At no point have they ever tried to make excuse or make me feel bad. That made me feel a little guilty. I would definitely order from them again."

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Verified
5/5

2005-10-08

"NSL is an outstanding company to work with. They generally have the best pricing on pro audio gear and very good customer service. Caters to pros and understands what you want. I have placed numerous orders with them over the years and have never been dissatisfied. High quality products, excellent selection, low prices and good service."

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Overall customer service
Customer service making decisions on their own
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Verified
5/5

2005-03-23

"Very professional staff who were willing to take the time to explain the pros and cons of the various mics"

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