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1/5

2020-06-11

Do not stand by their products

"I ordered a fountain from Lamps plus and was unhappy. When I called they completely tried to cast off the problem to the manufacturer, Henri fountains. After I explained to them that they were the store front I purchased from and they should stand by the products they sell, they agreed to contact Henri. Henri did nothing to rectify and lamps plus did nothing as well. I ordered a $2k fountain: https://www.lampsplus.com/products/luminaire-square-57-and-one-half-inch-modern-fountain-with-led-light-show__74w72.html. The pictures do not show that the summit piece is ruff cut acrylic that looks very unfinished. This product looks cheap when not running. The top stone even has the groves for another spacer. It looks unfinished, like you forgot to add the last stone and spacer on it. Henri will not work with unsatisfied customers to remedy nor would they update their pictures to reflect an accurate depiction. In addition to the summit of the fountain, the lighting is very cheaply made. You have to be inches from the sensor to use the remote. I was even willing to deal with the rest of the poor craftsman ship if they would just send met another stone stack and spacer. They wouldn't even consider it. They said I could go purchase one. I refuse to give either company another cent. I have had 3 neighbors as me about my new fountain and I have warned them all not to do business with Lamps plus nor Henri fountains. A expensive fountain that, other than the weight and stone casting, looks cheap. Very disappointed in the product and Henri's inability to stand by it. They wouldn't even look at my pictures."


Verified
5/5

2018-10-09

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Verified
5/5

2016-09-29

Super Merchant. Best Eva

"This new test store is the the best store ever "

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Verified Lamps Plus Shopper
Verified
1/5

2016-08-23

test

"review"


Verified
5/5

2016-08-04

Incredible new store! Nice job Nishan!

"Incredible new store! Nice job Nishan! Incredible new store! Nice job Nishan!"

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Verified
5/5

2016-07-28

Changed the way i think about new stores. Simply amazing!

"Changed the way i think about new stores. Simply amazing!Changed the way i think about new stores. Simply amazing!"

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Verified
3/5

2016-07-20

Best new test store I've ever purchased from

"test test test test test test test test test test test test test test test test test test test test test test test test "

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Verified
4/5

2016-06-07

sadasd

"asd asd asd asd asd asd asd asd"

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Verified Lamps Plus Shopper
Verified
4/5

2009-01-16

"We're moving forward!!"


Verified Lamps Plus Shopper
Verified
4/5

2009-01-16

"still getting to know jordan. He comes on time and is very focused."


Verified Lamps Plus Shopper
Verified
4/5

2009-01-16

"This was okay. The text was a bit complicated and technical for my level. We finished early, nonetheless, but she seemed to not have any kind of plan in the event that we did finish early."


Verified Lamps Plus Shopper
Verified
4/5

2009-01-16

"An excellent tutor, so happy to have him teach"


Verified Lamps Plus Shopper
Verified
4/5

2009-01-16

"I thought the session itself went well, but the program seems to be lacking a curriculum or agenda, just kind of feeling his way thru with whatever materials are available. We'd used applerouth a couple years ago and they had books, lesson plan etc, so maybe my expectation is too high there. Beyond that, the scheduling was a little more difficult than it needed to be, as he forgot to confirm time then came back with different time. I think this will all work out well, as he's a bright engaging guy, but hope this is constructive feedback."


Verified Lamps Plus Shopper
Verified
5/5

2009-01-16

"An excellent session. I sincerely appreciate and value the patience and expertise displayed by Dr. Schultz."


Verified Lamps Plus Shopper
Verified
5/5

2009-01-16

"Charles was extremely helpful, and hopefully I do well on my first exam today thanks to him!"