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Product & services pricing
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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2005-01-04

"Dave Allen responded to a query on two hard to locate items - a French keyboard and a French version of MS Word. The service and pricing were excellent. The items received are of excellent value. The correspondence with Dave has been most remarkable. His store provides excellent quality, service and pricing.
Regards
Nevin - a retiree
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
5/5

2004-09-08

"Excellent price on a great product, shipped quickly and correctly. Can't ask for much better!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
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Is consumer focused
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Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Making decisions on their own
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Resolving problems
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Being easy to reach
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Being trustworthy
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Being knowledgeable
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Overall customer service
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-08

"Price was OK, and delivered in 2 days...no hassles whatsoever."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-08-31

"Very good company to deal with. Their customer service department was excellent. They tried to do everything possible to help me out. Prices for products and shipping were good, although selection for both wasn't the best.

I would definitely recommend shopping from NCS.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site