"I ordered the remote control for a specific TV model number. What came was more modern looking remote control that was all sticky, as if the rubber at melted. It did NOT control my TV. The return policy is extremely customer unfriendly. You have to pay shipping both ways with a 15% restock fee, even if the item doesn't work, and you have to do it within 5 days - which is ambiguous if they don't even know when the item was delivered. Avoid this store if you at all can.
Any universal remote control from Amazon would be a much cheaper and reliable solution than newremotecontrol.com "
"I recently ordered a replacement remote for my old Quasar TV/VCR combo. They did not have the original style in stock, but did have an advertised compatible Panasonic remote which I ordered. Once my order was placed, the reply said it might take up to two weeks for delivery. Much to my delight, it arrived 5 days later and works perfectly with my TV/VCR unit. Very satisfied with the service. "
"Ordered JVC LT-22DM21 LCD TV/DVD COMBO REMOTE CONTROL RM-C1221 on 12/25/15, received it today via Priority mail box. In perfect shape, exactly like the remote we had. (that the dog had chewed up) Great job, great price. And considering the bad weather they've been having, flooding everywhere, speedy delivery too. No one asked me to write this review."
"I ordered a Yamaha optimizer mic & remote. After waiting longer than it should have taken to ship they told me it was on backorder. I'm still waiting.
If you buy from these people be carefull"
"After ordering a Yamaha remote from NewRemoteControl.com I found this site and read the very bad reviews. The negative reviews made me nervous about my order. As it turns out my experience was just the opposite of those negative reviews. Their communication was great keeping me informed via email of the status of my order. Within 4 business days I received a NEW original "Yahama Genuine Parts" RAV328 remote that works fine with my Yahama RX-V661 receiver. Bottom line. I've had a great experience with said merchant and would order from them again. 5 stars from me. Just for the record, this review was NOT solicited by NewRemoteControl.com. "
"Received defective remote, when you call no one answers or returns your calls. They have a message which states to use email for returns within 5 DAYS of receiving the item with an authorization number from them. How can I get an authorization number when the ignore all forms of communication. ALSO READ their Policy for RETURN carefully there is 15% restock fee & postage charge even if the item is broken. WTH!! They do not respond to emails or phone calls .They are a rip off do not use.They say best response is email ,but there is no response"
I have sent over 15 emails. "
"Excellent service! I went looking for a new Yamaha home theater remote and also found a good deal on an air conditioner remote that other stores were selling for twice the price. 3 day delivery was faster than expected."
"Never received the remote,They do not respond to emails or phone calls .They are a rip off do not use.They say best response is email ,but there is no response"
"Quick service exactly as advertised. Couldn't get original from manufacturer but found it here. Only used items were available from other sellers and these were almost as expensive."
"I ordered a replacement calibration microphone for my Samsung surround sound unit, since my cat chewed the original. It arrived super fast and works great! I will definitely be a repeat customer, if I ever need another replacement part! I highly recommend newremotecontrol.com!"
"BUYER BEWARE!!!!! Long story short after confirming that the remote in question was an in stock item prior to my placing my order. Once my order was placed and card charged my remote suddenly went on a "National Backorder" I was given a date of delivery on 2 separate occassions only to have those dates come and go without a remote delivery... Finally on the day prior to the 3rd scheduled delivery date, a full 2 months after placing the order the remote arrived.... Or I should say, a remote arrived!!! I ordered an onkyo Rc687m remote. What I recieved is a Integra knock off of the remote that I ordered!!! When I checked the sight to verify the parts number the price for the remote that I ordered had been changed to $89.99 up from the original price of $54.95 and you guessed it!!! The Integra remote was now priced $54.95!!! But there are these little things called invoices and my invoice clearly shows the price and part number of the Onkyo Rc687m!!! Classic bait and switch!!!! Based on the experiences of others indicated in the reviews I will not waste my time or additional funds dealing with the return process... But this site is obviously run by scumbags!!! BUYER BEWARE!!!!"
"Purchased a replacement remote control for a 20 year old Sony compact disk player/receiver. It arrived sooner than expected and works perfectly. Great price too."
"I ordered a replacement remote control for my Philips iPod dock, the remote shipped quickly and worked great. "
"I placed an order on 12/30/2011 and it is still on "back order". It is now May 6, 2012 and every couple of weeks I get a generic email saying the expected delivery date, now it is saying May 7. I won't hold my breath!"
"Ordered a replacement remote (the dog ate it -- really!) for a Sony entertainment center. The site was easy to navigate and the price was around $10 lower than two other places. The remote (original OEM replacement) arrived with blinding speed, and worked perfectly. I am very pleased with the experience."